The job in short

As a Payroll Specialist you are responsible to ensure that all our internal employees around the world will be paid correctly and on time. You ensure that all payroll related services are delivered in compliance with our Backbase policies and all applicable regulatory requirements for all our locations (Netherlands, UK, USA, Canada, Singapore etc.). You onboard, support and provide feedback to Junior Payroll Officers and handle more complex cases.

Meet the job

• Promptly respond to stakeholder requests through written, verbal or electronic communication;
• Ensure HR/Payroll policies are followed;
• Ensure timely and error-free Payroll administration and processes;
• Basic understanding of payroll and pension systems (e.g. BeFrank, Nationale Nederlanden, BFO, NMBRS) and their relation to BambooHR;
• Administrate respective data in these systems;
• Support in preparing, processing and check the actual monthly payroll;
• Be the go-to person for employees for basic salary or pension related questions (e.g. create pro-forma payslips) or to resolve payment issues that arise.

How about you

● Higher education in HR or equivalent proven work experience;
● PDL (Praktijk Diploma Loonadministratie);
● 3-5 years of experience in a similar role;
● Proven knowledge of HR/payroll processes and policies;
● Fluent in Dutch and English;
● Experience with international payrolling, preferably in the US, UK and The Netherlands.

Competencies / skills

Functional/technical skills:
● Good understanding of Dutch HR legislation and institutions;
● Advocate the application of HR/Payroll policies;
● Execute all administrative activities related to payroll, processing payroll on a regular basis (in some cases with local payroll vendors) and to manage benefits as well as pension registrations;
● Work with key stakeholders and departments (HR, Finance, etc.) to receive and deliver the right information needed to run the payroll process accurately;
● Be the go-to person for employees for any salary or pension related questions (e.g. create pro-forma payslips) or to resolve any payment issues that arise;
● Develop internal payroll procedures and contribute to the wider HR agenda in creating an inspiring and great place to work;
● Deal with payroll issues resolution and escalation;
● Expert knowledge of legal requirements and employment legislation;
● Detailed knowledge of payroll statutory requirements;
● Support tax filings in accordance with local law;
● Provide reports based on business requirements;
● Maintain and manage all contacts with external partners for payroll;
● Maintain, manage and implement the changes related to social legislation;
● Sound understanding of payroll and pension systems (e.g. BeFrank, MoorePay, Trinet, NMBRS) and their relation to BambooHR;
● Provide outstanding customer service experience to employees and other stakeholders;
● Ensure Junior Payroll Officers provide customer-oriented service.

Business, product and industry knowledge:
● Solid financial acumen.