About this role: Wells Fargo is seeking a Senior Specialty Systems Operations Engineer, as part of Commercial and Corporate & Investment Banking Technology. Learn more about the career areas and lines of business at wellsfargojobs.com. This Senior Specialty Systems Operations Engineer will provide production support and maintenance of collateral management, regulatory reporting and payments processing applications. Also, will be responsible for the troubleshooting complex system and/or application issues and the deployment of code within a controlled change-management environment. The ideal candidate will provide on-call support for production applications and work closely with internal team members and external vendors to resolve issues. Also, will require technical problem-solving skills, ability to understand business functions and the ability to communicate progress clearly. In this role, you will: Lead or participate in managing all installed systems and infrastructure, moderately complex application upgrades and vulnerability remediation efforts, within the Systems Operations functional area Lead team to meet moderately complex technical deliverables while leveraging solid understanding of technical process controls or standards Act independently as a liaison for the line of business in support of daily inquiries, problem and incident management, project delivery, and escalations by following established guidebooks Liaise with functional or operational managers to understand their current and future information needs and develop plans and schedules for integrating these needs into existing operations Recommend solutions to resolve technical issues and achieve highest levels of systems and infrastructure availability by automating platform activities to lower human intervention time on related tasks Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability Facilitate discussions on preventative action, root cause analysis and resolutions with service management Collaborate and consult with peers, mid-level managers, vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability and reliability Provide training and mentoring to lower experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards Collaborate with development teams to update business continuity plans and provide input on development of new and existing support guidebooks Required Qualifications: 4 years of systems engineering or technology architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in financial services 3 years of Linux experience 3 years of experience working with Relationship Database Management Systems (RDBMS) such as SQL Server, Oracle or MySQL 2 years of experience implementing, supporting or developing tools to integrate with ITRS Geneos (montiar) 2 years of advanced scripting experience using Unix Shell Scripting, Perl, Python, Java, or PL-SQL 2 years of Autosys experience Knowledge and understanding of capital markets: front office technology and systems Job Expectations: Ability to work nights, weekends, and/or holidays as needed or scheduled Willingness to work on-site at stated location on the job opening This position is not eligible for Visa sponsorship Posting Location: 300 South Brevard Street. Charlotte, NC 28202 500 West 33rd St. New York, NY 10001 NC - Charlotte Pay Range: $96,600 – 171,800 Annually NY- New York Pay Range: $115,900– 206,100 Annually Pay Range $96,600.00 - $206,100.00 Benefits Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees. 401(k) Plan Paid Time Off Parental Leave Critical Caregiving Leave Discounts and Savings Health Benefits Commuter Benefits Tuition Reimbursement Scholarships for dependent children Adoption Reimbursement Posting End Date: 12 May 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune’s 2023 rankings of America’s largest corporations. 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