At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers. Wells Fargo Bank N.A. seeks a Senior Infrastructure Engineer in Charlotte, NC. Job Role and Responsibility: As an Infrastructure Engineer, you will be responsible for creating and supporting new and existing tools that have direct impact on our client's ability to achieve their financial goals. Production support activities: Triage incidents, engage partner teams, provide status updates, facilitate business user communication. Ticket management for daily tasks and efforts that are brought to support attention. Root cause analysis. Facilitate batch job creation, implementation, and change. Update batch schedules. Batch job documentation. Identify forward schedule of change to applications and environments. Review post change implementation success / failures and create actions plans to remediate if required. Implementation of Alerts and Configuration - Customize alerting tools based on application specific thresholds. Enable business transaction monitoring. Documentation and coordination efforts to secure application resiliency prior to BCP event. Test execution during scheduled BCP events. Support capacity planning initiatives and provide application information to capacity planning teams. Participate in audit activities and provide data to auditors on production environment variables. Configure dashboards and develop scripts to automate day to day tasks from platform perspective. Telecommuting is permitted up to 2 days a week. Position must appear in person to the location listed as the work address. Travel required: None Required Qualifications: Degree Required: Master’s degree in Computer Information Systems, or related technical field. Amount and type of experience required: Two (2) years of experience in the job offered or in a related position involving application development and implementation experience. Specific skills required: 2 years of experience developing web pages on a mainframe platform such as HTML, JQuery and JavaScript 2 years of experience with Java Message Service (JMS) tools such as WebSphere MQ or Solace 2 years of experience with one or a combination of the following: JavaScript, AJAX, XML, HTML, or CSS 2 years of experience developing Single Page Architecture (SPA) web application using JavaScript, Angular or a combination of both 2 years of experience in one or a combination of the following: Agile, Kanban, or Lean methodology 2 years of RESTful or SOAP web services 2 years of workload automation tool experience 2 years of experience with Application Performance, Monitoring and creating dashboards using Splunk Qualified applicants send resume to: recruiter_inbox@wellsfargo.com and reference Requisition #001199 in the subject line. Posting End Date: 7 Mar 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S., and is a leading middle market banking provider in the U.S. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune’s 2023 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. 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