Position is located in Rensselaer, NY
Summary
The Project Engineer is the strong right arm for the Project Manager or Service Manager and provides administrative support to facilitate the planning and coordination of activities for a project or service. The best person for this job will have a highly precise approach, thrive with many varied tasks and responsibilities, and will enjoy working in a fast-paced environment. Responsibilities can cover all aspects of project management, scheduling, budgeting, quality control, and customer interfaces. Providing help with compliance, report preparation, and technical assistance will be imperative. The major duties of this job will be extremely structured and require a high level of accuracy. This job has a hands-on focus where productivity is gained through individual accomplishments. The Project Engineer is a Project Manager in training.
Responsibilities
•Manages phone calls, emails, and messages from internal and external customers
•Initiates jobs and tasks in accounting and service management software
•Dispatches service employees to projects accordingly
•Ensures a high level of customer satisfaction with customer service skills
•Responsible for the timely, accurate execution of tasks assigned by the Area Manager, Service Dispatch Manager, Project Managers, and Service Managers
•Assists in billing and filing
•Maintains files and documents and provides any information needed
•Provides basic status reporting and responds to requests for service, assistance, and information to all internal and external customers
•Prepares correspondence for signatures as needed
•Ensures proper entry of data into Viewpoint
•Maintains records for open jobs to ensure all required project documents exist
•Physical demands include long hours sitting, using a computer, standing, pulling/pushing, walking, lifting, and climbing
•Job requires intermediate computer proficiency and advanced critical thinking skills
•Other duties, activities, and responsibilities may vary and change as assigned
Education and Experience
•High school diploma
•Preferred associate degree in business administration
•Relevant work experience may substitute for the degree