Why StoredTech?

Are you looking for an exciting, fast-paced career with a fun atmosphere and endless room for growth and development? Do you want to be part of a collaborative team that will always have your back? StoredTech is a thriving IT services company who is dedicated to delighting our clients 100% of the time and we are looking for like minded people to join our family.

Job Responsibilities

• Leads the day-to-day operational support for server, storage or network infrastructures.
• Builds, patches, tests (check for compatibility issues, conducts QA), deploys complex systems and platforms meeting clients' needs and specifications.
• Leads in planning, troubleshooting and implementing changes to client infrastructure with the goal of enhancing performance.
• Performs complex storage and server data backup, data migration and disaster recovery operations.
• Performs complex software and operating system upgrades and track system licensing for client products.
• Configures security settings or access permissions for client infrastructure.
• Documents complex procedures and troubleshooting procedures related to client systems/networks software and hardware.
• Manage assets and endpoints through Kaseya RMM.
• Translates business needs and customer requirements into technical solutions.
• Work in conjunction with vendors, consultants, contractors, and IT personnel.
• Provides Third level technical support to resolve escalated issues from infrastructure, Level I & II engineers and pre-sales engineers.
• Mentors, supports and trains team members to improve their level of expertise.

Technical Competencies

• In depth proficiency with:
• HyperVisors: VMWare ESXi, Microsoft Hyper-V
• Cloud computing: Microsoft Azure, AWS, Google Cloud
• SAN: Synology, Dell/EMC, Cybernetics, Netapp
• Microsoft Server 2008-2019, Redhat Linux, Mac OS
• Microsoft Licensing
• Mobile Device Management
• VoIP
• Dell Server hardware
• Wireless technologies, Cisco, Meraki, Ubiquiti
• Firewalls: Cisco ASA, Meraki, Sonicwall
• In depth proficiency in coding languages for scripting (e.g. Python, Perl)
• Thorough experience with network diagnostic, monitoring and analysis tools
• Solid understanding of network operating systems (e.g. Cisco IOS).
• Professional certification (e.g. CCNP, CCDP) or equivalent experience.
• Ability to be classified as a subject matter expert in several different fields; i.e. desktops, servers, virtualization, Office 365, Cloud computing and networking.

Qualifications

• 5 years Industry-related experience as a Network Engineer or Network Administrator with an In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF).
• Ability and experience in building client technology roadmaps for strategy and budget planning.
• Excellent problem-solving skills and thorough knowledge of network administration and architecture.
• Ability to on-board new technologies quickly and competently and provide training as needed on these new technologies for internal staff and clients.
• Ability to adapt to a rapidly changing work environment, manage competing demands and deal with frequent change, delays or unexpected events.
• Ability to be a trusted advisor to clients; effectively relay information to non-technical clients in a confident, reassuring and patient manner.
• Demonstrate initiative, independent judgment, ability to work under high pressure and stress situations and utilize established procedures to address client needs.
• Strong presentation, communications and customer management skills required.
• Ability to lift over 50 lbs.
• Ability to work off hours and participate in on-call program.