Job description

B & C Specialty Products

Shipping and Office Clerk

Offering:

Opportunity to join a well-established team

Full-time position

$14.00 – $16.50 hourly compensation

About B&C Specialty Products, Inc.

B&C Specialty Products, like its founder Bill Bainbridge, is an inventive company with an extraordinary knack for customer satisfaction. For over 40 years, this Kansas family-owned business has produced and sold innovative and reliable aircraft electrical systems and components, coupling them with unrivaled customer support.

We’re a small dedicated and determined team, always looking for the best ways to instill greater value for our customers. Even our minor improvements make for big impacts. We started off as a mom-and-pop operation, but we’ve always aimed for the skies with our products and services. B & C's continual growth and proven success serves as a testament. Our professional team members, several of whom have been with us since near the beginning, are the best in their fields. And now we want to bring new talent with us as we propel through the future of experimental and commercial aviation.

If that sounds exciting to you and think you can contribute to a healthy, friendly work culture, take a look at our newest career opportunity below.

This position is a good fit for you if . . .

You are ready and willing every day to live out B&C’s Core Values, because they’re the heart of how we strive to do business: Humility & Respect, Honesty & Trust, Pursuit of Excellence, Courage, Team Growth, Lean Value Creation, and Improvement-On-Purpose

You care for customers, engaging them with friendly, prompt, and professional communication everyday on the phone, email, and in-person.

You are happy to be our customers’ first real help when they ask about our products and services, whether it’s by taking their orders, answering their general questions, or getting them to a talented technical support team member.

You possess an insane, if not compulsive desire for correct details in paperwork and the ability to catch clerical errors with swift and thorough attention (perhaps you’ve even completed several 1000pc jigsaw puzzles in your spare time!)

You’ve earned the utmost trust of your peers, superiors, and employers.

You are proficient with an array of office and order fulfillment software like Microsoft Office Suite products (Excel, Word, Outlook), Fishbowl, SAP, QuickBooks.

You are grateful for even the most mundane of days as well as days of challenge and growth.

You are a self starter and when you’re given clear directives with the right tools, you eagerly pursue your tasks with great care

You encounter a problem and think, “Good”, because solving problems is rewarding

You aren’t intimidated by technical drawings and engineering documents

You work hard to show up for your professional commitments every day

You have the physical capacity to lift heavy products and boxes throughout your shift

What you’ll be doing:

Answering phone calls, directing calls, and resolving customer inquiries with a smile

Assisting with accounting duties, concentrating on reconciliations and accounts receivables

Extensive filing and organizing receipts, sales orders, purchase orders, and miscellaneous company documents

Preparing and packaging all orders for shipping – multiple parts and boxes ranging from 1 lb to 40 lbs

Initial receiving of company mail, packages, raw materials, and parts

Support and fill in when necessary for all other Office and Fulfillment team members

Your Education and experience:

• High School diploma or equivalent required
• College degree preferred
• Office administration, customer service experience preferred

Office hours are from 8:00am – 4:30pm, Monday – Friday. Benefits include paid vacation, paid holidays and a generous incentive program.

We take our responsibility seriously to only hire the best-fit individuals onto our team. We look forward to learning more about you to see if you're the person we've been searching for. If you’re excited to join our company, give us a call at 316-283-0313 and send in your resume.

Job Type: Full-time

Pay: $14.00 - $16.50 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service or Call Center: 1 year (Preferred)

Work Location: In person