6 Senior Director of Client Services Jobs in Denver, CO
SORT BY
A
C
C
C
C
AZDS is Hiring a Senior Director of Client Services Near Denver, CO
Senior Director of Client Services
Type of work: Digital Agency / Luxury Travel & Hospitality Marketing
Location: Denver, CO
Work type: Hybrid
Company URL: http://www.azds.com/
Full time, salaried position
About Us:
AZDS Interactive Group is the world’s leading digital agency for the luxury hospitality industry, offering innovative marketing and technology solutions to top-tier luxury travel brands that improve their branded guest experience and deliver measurable conversion increases in room nights and revenue. We pride ourselves on our cutting-edge digital expertise and portfolio of world-renowned clients – from Montage Hotels & Resorts to The Ritz London to Aspen Skiing Company to 500 other luxury properties across 6 continents – but also on our forward-looking, entrepreneurial culture & atmosphere.
We are seeking a dynamic Senior Director of Client Services to join our team and lead strategic brand and business recommendations for our clients, direct our team members and vendors who build and execute marketing campaign, content and website update deliverables, analyze and optimize business results to deliver higher return on marketing plans, and build deep, trusted relationships with the leaders of our portfolio of world-class clients to achieve their revenue targets.
Role Description:
A Senior Director of Client Services at AZDS is an experienced digital marketer that has deep experience in building, inspiring and leading teams that achieve aggressive targets in a high-volume, fast-paced atmosphere, all with an unmatched dedication to excellent customer service.
Our ideal candidate progressed up the ladder in the digital performance marketing world. While they now lead teams, they can speak and teach from experience in building Paid Media campaigns across multiple digital channels, creating audience-centric CRM strategies, are familiar with making updates in WordPress and/or other website Content Management Systems, and have led 360-degree digital marketing campaign planning, optimization and reporting to deliver measurable results.
From a leadership perspective, our ideal candidate can synthesize and translate data and insights from multiple sources into actionable strategic recommendations via effective business storytelling techniques, brings a consistently positive, can-do attitude and service-oriented mindset, is an agile and emotionally intelligent leader who can unlock the potential of their staff, is dedicated to building high-performing teams, can effectively manage several projects at once with high levels of leadership agility, and thrives in a dynamic, innovative, results-oriented atmosphere.
Above all, your job will be to provide strategic partnership to our five-star clients in the same way they accommodate their guests, the world’s most discerning elite luxury travelers, and work side by side with them to accomplish their brand and business objectives.
Working in one of the industry’s premier agencies, your role will be multi-faceted, ever evolving, and requires high levels of leadership in communication, emotional intelligence, a strong business-driving, yet servant leader mindset, with extensive digital expertise.
Key Role Responsibilities:
· Lead Client executive team members in strategic recommendations to deliver their digital revenue, visitation and conversion targets
· Build and manage a high-performing team by unlocking the individual potential of their staff
· Teach digital marketing planning, campaign creation, website development & content tactics and other elements of 360-degree digital performance marketing to grow staff capabilities
· Direct the teams responsible for the creation, execution and deployment of digital marketing assets and campaigns in areas such as Google Ads, SEM, Display, Social Media, Metasearch, SEO, Email, Web Content, Website Feature Development and other digital channels
· Continually monitor performance and translate digital performance metrics into synthesized, actionable courses of action
· Develop budgets and roadmaps to deliver growth targets and present recommendations to Clients
· Create and present strategic marketing plans with recommended go-to-market channels
· Lead the team responsible for the execution of creative, messaging, and copywriting deliverables with strong adherence to clients’ brand voices and lexicons
· Lead performance meetings, prepare proposals, presentations, and other client communications and correspondence
· Lead and evolve multiple client relationships, including regular communication to measure and ensure satisfaction and success, across a variety of service verticals and projects
· Manage to project timelines and deadlines, constantly and proactively setting expectations with stakeholders
· Help to build the collective vision, growth roadmap and culture of AZDS as a member of the company’s Senior Leadership Team
Essential Experience & Leadership Qualities:
· Prior Director-level or above leadership position, preferably in a Digital Performance Marketing role
· High levels of emotional intelligence
· 5 years proven experience in effective business storytelling, with highly-effective presentation skills with executive-level leaders
· 5 years proven team leadership experience, with personal passion for unlocking the potential of their employees
· Strong knowledge and experience in digital paid advertising, with prior hands-on experience across multiple go-to-market channels
· Strong knowledge and experience in WordPress and/or other website CMS systems
· Strong knowledge and experience in SEO, CRM and digital content strategy
· Ability to lead and influence upwards and laterally
· A model in leadership agility
· Strong multitasking ability, while maintaining exceptional organization
· Excellent written, verbal and interpersonal communication skills
· Ability to effectively manage multiple client relationships
· Driven to set and exceed ambitious targets
· Able to creatively design innovative solutions for complex problems
· Proactively gets out front of stakeholders, clients and the industry
· Impeccable organizational skills, with the ability to multi-task and manage multiple complex projects simultaneously
· Ability to adapt quickly in fast-paced environment, learn new programs and take initiative to develop new processes
· A servant leader who finds accomplishment through their team’s success
Compensation and Benefits:
· Competitive salary based on experience
· Hybrid work opportunity with 50% of work days able to be worked remotely
· Bonus opportunity
· 401(k) – 4% employer match (without vesting schedule and no compensation maximum)
· Health insurance (company pays 100% of monthly employee premium)
· Dental insurance (company pays 100% of monthly employee premium)
· Vision insurance (company pays 100% of monthly employee premium)
· Life insurance (company pays 100% of monthly employee premium)
· Generous paid time off policy
· Paid time off for all major holidays, as well as the week between Christmas and New Year’s Eve
The estimated salary for this range is $100-145k, depending on experience, plus the opportunity for an annual performance bonus.
How to Apply:
Please submit your resume and cover letter.
Job Summary
JOB TYPE
Full Time
SALARY
$130k-154k (estimate)
POST DATE
04/12/2023
EXPIRATION DATE
05/17/2024
WEBSITE
azds.net
HEADQUARTERS
Tucson, AZ
SIZE
<25
Related Companies
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article