aytm “Ask Your Target Market” is looking to hire a Key Accounts Associate Account Manager. The goal of an Associate Account Manager is to create superior experiences for aytm’s clients. This position will be responsible for tactical client support as they engage aytm to scope, launch and execute survey research.

The Associate Account Manager has a dedicated set of accounts that they care for and manage – participating in project scoping discussions, and then leading proposal development and post-sale project oversight. The account coordinator will also have the opportunity to assist the Sr Account Manager in account growth related activities.

This position requires someone with deep client orientation, excellent critical thinking skills, ability, and resilience to solve complex challenges and strong technical focus.

About Us

aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the clients of today, while evolving a platform that supports the curious of tomorrow. Advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimize your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier clients, and a creative and energetic team.

Responsibilities:

• Drive value for a dedicated list of key accounts by quickly and accurately supporting project proposals and monitoring active projects.
• Gather relevant internal and external information and develop project proposals, with oversight provided by Sr Account Manager
• Provide consultative technical sales expertise by leveraging an in-depth understand of previous client work
• Oversee the kick-off and eventual handoff of projects to the service delivery or customer success teams.
• Provide front of the line support to key accounts fielding requests and questions from support and clients directly on active projects
• Monitor subscriptions and prefund balances for assigned accounts.
• Assist Sr Account Manager in meeting sales quotas and driving account growth metrics

Qualifications:

• Minimum of 1-3 years of experience working in sales or account management interacting with large Fortune 500 clients.
• Market Research background is required to be successful in this position.
• Bachelor's degree in Business, Communications or similar or comparable education/experience.
• Experience supporting large, complex organizations that require smart account coordination & organization.
• Advanced technical skills with prior experience working with a technology product and the ability to become an expert in the AYTM platform quickly.
• Significant experience with Word, Excel, Powerpoint, Outlook, and other reporting software.
• Excellent analytical skills to not only crunch the numbers but understand how to make decisions with the analysis.
• Excellent time management skills and ability to handle stressful and high demanding environments.
• Exceptional project management skills to implement tactics agreed upon with client and manage the long list of day-to-day issues. Able to prioritize and meet deadlines while collaborating across teams and functions.
• Energetic, self-starter is comfortable engaging with new people and learning new things.
• Excellent verbal and written communication skills to influence, inspire and motivate others.
• Demonstrated track record of assessing situations, developing relationships and account plans.
• High attention to detail and organizational skills.

What we offer:

A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were recently awarded 2021 Inc 5000 Fastest-Growing Private Company and 2021 Inc Best Places to Work. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required..

Benefits would include:

• Unlimited PTO - With a recommended minimum number of days taken each year
• Affordable Insurance -$0 deductible Health plans plus dental, vision, and more!
• 401k retirement - Account with automatic company contributions
• Dependent Care - a pre-tax benefit account that you can fund to pay for eligible dependent care services

• Professional Development - Bring your professional Development needs to the table and get your career nourished

• In-Home Snack allowance - Who doesn’t love some yummies to get you through the day?

• Cellphone/Internet credits - Get tax-free credits to use toward your cell phone and internet utilities.

• Equipment and Structured Onboarding - We will provide you will the equipment and tools you need along with great onboarding courses to make sure you are set up for success.
• Paid Parental Leave - to bond with your new arrival
• Paid Volunteer Time - We support you helping others
• Great colleagues and an opportunity to sail into uncharted waters with a profitable company that is changing its industry! 

**aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.