Contracts Advisor

Wilmington, DE

12 Month Contract

Location : Hybrid in accordance with current policy; would expect for initial training that person be onsite for training as it will be easier

Working Hours : Some flexibility; typically 8 : 30-4 : 30 or 9 : 00-5 : 00, 3 days onsite, 2 days remote required.

The Contract Operations Specialist is responsible for developing Market Access contracts including : template development, strategy interpretation, language negotiation, approval, and execution.

In this role, they will manage and meet deliverables of business operations to monitor, evaluate and administer claims to be paid and ensure payments are accurate, timely, formulary compliant and entered in contract systems consistent with agreement terms, following corporate controls / approved guidelines and SOX regulations.

This individual is expected to establish and maintain collaborative working relationships with internal / external contacts and peers to ensure effective communication and a high-level of customer service to support successful implementation and execution of contract terms and payments.

This individual must possess an in-depth knowledge of claims processes, systems and an understanding of Market Access contracting processes and strategies to ensure contract compliance.

What you ll do :

Validate, Monitor and Update Customer Master Data.

Work with Customer Facing Team and Customers to obtain accurate membership rosters

Process, monitor, review, measure, track, validate, research, analyze and report on customer activity / utilization reported by contract customers, wholesalers, and others using chargebacks, rebates and sales data.

Understand and interpret contract language and regulations as it relates to contract setup and maintenance to ensure accurate calculation of customer reimbursements.

Develop and maintain strong working relationships to facilitate the exchange of key information, understand and address needs, and clarify contract requirements with internal and external customers.

Collaborate with peers to manage priorities and coordinate efforts with a focus on providing excellent customer service.

Contribute to contract management and strategy approaches through knowledge of

Meet and understand all compliance-related requirements such as completion of mandatory training, adherence to audit controls, and adherence to all Client policies, SOPs, job aids, and Sarbanes-Oxley requirements.

Participate on cross-functional teams lending support and input from a Market Access

perspective as well as special projects as assigned by management.

Develop and communicate reporting techniques / tools emphasizing trend analysis as it relates to strategy development, contract performance, and compliance.

Proactively seeks and recommends enhancements and improvements in Market Access claims processes, including recommending resources, new approaches, negotiating agreeable solutions, or involving next-level management as needed.

Education, Qualifications, Skills and Experience

Required for the role

Bachelor s degree or 4 years of experience

Contract Language Experience

Logic and mathematical skills

Highly proficient in Excel, Word & Power Point

Demonstrated ability to manage multiple tasks / projects simultaneously

Strong communication skills

Strong attention to detail and trends

Desired for the role

Understanding of client business model with specific knowledge of contract operations

Pharmaceutical or related healthcare business experience

Last updated : 2024-05-21