• Supplier Management: Coordinate and monitor daily operations with suppliers.
• Inventory Management: Order, track, and report inventory levels.
• Hardware EOL management: Work with a 3rd party vendor to identify, validate, determine a path forward and onboard new systems and components.
• Order Processing/Tracking: Supervise orders to ensure all hardware (evaluation and production) are shipped and delivered in an efficient, timely and cost-effective manner. Identify problems with the ordering process, vendor timing, and order fulfillment. Make recommendations and execute on them.
• RMAs: Oversee the evaluation of returned stock and refurbishment process. Provide guidance to internal teams to ensure partners needs are addressed in a timely matter. Report on the number of RMAs, cost, and reason across various hardware lines.
• Assist sales and support teams when needed for hardware related inquiries.
• Prepare accurate reports, provide analysis on findings, and present readouts for upper management.
• Work with managers and team members to implement new strategies and initiatives.
• Other ad hoc projects as required
• Other duties as assigned

• General knowledge of business disciplines (supply chain management, supply network planning, demand planning, logistics, etc.).
• Understanding of inventory tracking, accounting, and reporting.
• Exceptional work ethic, attention to detail, and diligent performance of all duties.
• Strong initiative, well organized, self-motivated and results driven.
• Ability and drive to learn new skills quickly.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency in MS Office Suite (especially MS Excel) required.
• Excellent communication skills, both written and verbal, including the ability to articulate recommendations in a concise and thoughtful manner.
• Ability to multi-task and deal with changing requirements.
• Team player, with a positive and flexible attitude.
• Commitment to providing excellent customer service.
• Must be flexible, adaptable, and able to stay focused and positive in a constantly changing environment.
• Experience in a software or hardware start-up environment is a plus.
• Comfortable in a remote (work from home) environment.

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At Axcient, we’re more than the sum of our parts. We value our unique team members, and our company thrives when we support and celebrate our differences.