Description

AX9 Security, Inc. is currently seeking Account Managers to oversee client accounts in New Jersey and New York. This role involves managing various client needs, such as staff hiring, scheduling, training, and policy implementation across different industries. It's essential to work closely with clients to understand their requirements and integrate them into our security program effectively.

As a rapidly growing security provider, AX9 Security, Inc. plays a crucial role in maintaining safety standards in our communities. Our Account Managers help ensure the smooth operation of client assets while staying vigilant. Joining our team offers an opportunity for professional growth within a respected security company.

These tasks form part of your everyday responsibilities, but there's room for more. We're searching for individuals who can analyze these duties and create a program that resonates with their approach.

• Focus primarily on ensuring client satisfaction, which is key to succeeding as an Account Manager at AX9 Security. 
• Supervise and approve employee time entries for accuracy and adherence to established schedules. 
• Develop and maintain vendor profiles with contact information and services provided. 
• Monitor time and attendance systems regularly to track employee clock-ins accurately and maintain records. 
• Keep detailed records of employee absences and communicate relevant information to the scheduling team. 
• Implement strategies to minimize disruptions caused by unexpected absences. 
• Work closely with department heads to ensure adequate staffing levels. 
• Conduct site inspections as necessary to evaluate operations and address any issues. 
• Stay alert for missed patrols and take corrective actions to uphold service quality. 
• Collaborate with security teams to improve alarm monitoring processes. 
• Take proactive measures to find replacement staff in case of no-call, or no-show incidents. 
• Document and address instances of non-compliance with attendance policies. 
• Manage device codes for operational equipment, ensuring proper usage. 
• Provide support to staff using time and attendance systems. 
• Address operational issues promptly with a focus on resolving them at the lowest level. 
• Establish protocols for periodic well-being checks to ensure staff safety and address immediate needs.

**NY/NJ Guard Card License is a prerequisite.**

**A valid Driver's License is mandatory.** 

**Applicants must be at least 25 years old. ** 

**Security experience helpful, but not necessary**

(Office based in Lyndhurst, NJ)

Qualifications