The Program Manager will oversee and coordinate various programs to ensure smooth operations and optimal outcomes. This role involves collaborating with internal departments, university partners, and local healthcare institutions to support the needs of stakeholders, including students, residents, faculty, providers, and the community served by the organization.

ESSENTIAL FUNCTIONS:

Student Education Duties

• Work with university partners to verify student schedules and schedule changes.
• Work with university partners to review and schedule elective rotation requests.
• Work with local health institutions to process or coordinate hospital clearance paperwork.
• Work with local health institutions to arrange orientation on the first day of rotation.
• Serve as key contact for student administrative needs.
• Work with university partners to coordinate site visits and faculty development events as needed.
Work with local healthcare institutions to understand institutional and Medical Education policies and procedures; verify that all student evaluations have been completed.


• Community Engagement & Enrichment

• Help design mentorship programs to match students with local community providers.
• Plan and coordinate social events for students.
• Outreach to community partners to develop volunteer and community integration activities for students. Serve as primary contact for community events relevant to students and residents.
• Publish calendar of events for networking, community building, and service.
• Attend and prepare minutes for committee/working group meetings related to community engagement.
• Other relevant duties as assigned.

QUALIFICATIONS:

• Associate degree or equivalent experience.
• Three years’ administrative assistance experience.
• Proficient in MS Office, Word, Excel and Outlook.
• Student Program and Healthcare environment work experience preferred.
• Event planning and community engagement preferred.
TAGME/GME certification or training preferred.


• PROFESSIONAL QUALITIES :

• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking skills.
• Ability to work collaboratively with a team, with community partners, and independently.
• Flexible and adaptive to dynamic healthcare environment.
Excellent problem-solving skills and attention to detail.


• WORKING CONDITIONS:

  Must be able to perform the following physical requirements:

• Remain in a stationary position 75% of the day while performing administrative duties.
• Move or traverse 25% of the day throughout the office.
• Operate equipment 85% of the day: computer and other standard office equipment.
• Ability to communicate information and ideas clearly and accurately so others will understand; ability to interact with community partners, students, and staff clearly.
• Able to move or transport up to 20 pounds while transporting laptop or setting up for events.
• Work indoors in heat-controlled environment 100% of the day. May experience periodic exposure to cold or hot weather conditions during outdoor events.
• OSHA Exposure Category – Category #2: The normal work routine involves no exposure to blood, body fluids, or tissues.
• In-person work during normal business hours. Periodic evening or weekend work while coordinating and attending networking and social events.
• Possible periodic travel.