QA Manager - Global Organic Mobile Acquisition 1310623

A leading podcast and audiobook company is seeking a QA Manager - Global Organic Mobile Acquisition. The successful candidate will fill hearts, minds, and souls with premium audio content that enables learning and literate entertainment. The ideal candidate thrives in a highly entrepreneurial, fast-changing, and collaborative environment where people are driven, enthusiastic, collaborative and not afraid to take risks.The company offers a great work environment!

QA Manager - Global Organic Mobile Acquisition Pay and Benefits:

• Hourly pay: $65-$75/hr
• Worksite: Leading podcast and audiobook company (Newark, NJ 07102- Hybrid)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 9 Month Assignment

QA Manager - Global Organic Mobile Acquisition Responsibilities:

• Conduct comprehensive testing and validation of all in-app CRO tests prior to launch, ensuring a flawless user experience and minimizing the risk of bugs.
• Perform end-to-end testing of A/B experiments to validate proper audience targeting, and confirm intended user experience.
• Partner with cross-functional QA teams and Product to ensure that new features are properly configured and that the supporting customer experiences function as intended.
• Help maintain accurate and up-to-date documentation for marketers on test designs and best practices for implementation (wikis, process docs, quips).
• Oversee the maintenance and continuous updating of the current Figma board, ensuring accurate visual representation of app experience.
• Work with web and product QA teams to develop and refine global ways of working.
• Report on QA process findings and escalated issues (issue types, root causes, business impact, time to escalation, path to resolution).
• Proactively monitor and triage trouble tickets assigned to the App CRO team, ensuring prompt resolution of any setup-related issues that may arise.
• Update App CRO JIRA tickets with relevant details such as screenshots, launch and end dates, and comprehensive testing documentation (quips, wikis, FIGMA).

QA Manager - Global Organic Mobile Acquisition Qualifications:

• 5 years experience in marketing or related technical roles supporting customer acquisition programs — preferably in mobile app roles with multichannel responsibilities (mobile web and desktop).
• 5 years of hands-on experience in quality assurance, UX testing, and execution of multichannel campaigns.
• Bachelor’s degree in Business, Marketing or a related field of study.
• Experience working directly with business stakeholders and technology teams on requirements gathering.
• Experience working in Jira or similar project/workflow management software.
• Experience with A/B testing methodologies and tools preferred.
• Experience testing and QA’ing in other languages a plus preferred.
• Experience with conversion optimization for subscription-based services preferred.
• Fundamental understanding of how JSON and HTML can be used to optimize the user experience preferred.
• Technically capable with excellent verbal and written communication skills.