InsuranceAutoStar Family Dealerships is a family-owned, family-oriented company, with a “we’ve got your back” mentality. We pride ourselves on our accessible management, career paths offering growth potential, and commitment to improving the communities we serve. If you want to grow a career and work in a supportive environment, apply at AutoStar!

Responsibilities

• Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression on the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Maintain Customer Happiness scores at or above company standards.
• Assist in diagnosing vehicle problems; order parts and tools as necessary.
• Set schedules and assigns tasks to service department employees.
• Reinforces company policies and adheres to company standards.
• Encourages compliance with applicable laws and regulations.
• Maintain good working relationships with factory(s) and foster positive employee relations.

Qualifications

• Experienced Service Advisor / Service Writer for a franchise dealership or service shop
• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Clean driving record and valid driver’s license
• Able to pass background check

It's all about the perks!

• Paid Weekly
• Health, Dental, Life, and Disability Insurance
• 401(k) program
• Paid Vacation & Holidays
• Advancement opportunities
• Employee Discounts

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $60,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• Day shift

Experience:

• Automotive service: 1 year (Preferred)

Ability to Relocate:

• Silverthorne, CO 80498: Relocate before starting work (Required)

Work Location: In person