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Job Summary:
We are seeking a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. Your primary goal will be to assist customers with their vehicle maintenance and repair needs, while also maximizing sales opportunities.
Duties:
- Greet customers and provide them with a warm welcome to the service department
- Listen to customers' concerns and accurately document their vehicle issues
- Conduct thorough vehicle inspections to identify necessary repairs or maintenance
- Provide detailed explanations of recommended services and associated costs
- Prepare accurate estimates and obtain customer approval for repairs
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed of the status of their vehicles throughout the repair process
- Advise customers of routine maintenance services and when they are due.
- Process customer payments and maintain accurate records of transactions
Requirements:
- Excellent communication and interpersonal skills
- Ability to provide exceptional customer service and build rapport with customers
- Strong problem-solving skills and attention to detail
- Proficient computer skills for generating estimates, invoices, and maintaining records
- Experience in service writing is preferred but not necessary
As a valued member of our team, you will enjoy competitive pay and benefits. Join us as we strive to provide top-notch automotive services to our valued customers.
Job Type: Full-time
Pay: $40,000.00 - $80,000.00 per year
License/Certification:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
Consumer Services
$90k-125k (estimate)
05/16/2024
09/11/2024
autofix-fleckney.com
SARATOGA SPRINGS, UT
50 - 100
2017
ANTONIO CAPELA
$10M - $50M
Consumer Services
The job skills required for Service Advisor include Customer Service, Problem Solving, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Advisor. Select any job title you are interested in and start to search job requirements.