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Texas Orthopedics, a Division of OrthoLonestar
Austin, TX | Full Time
$36k-43k (estimate)
7 Days Ago
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Medical Receptionist/Front Desk - (Northwest Austin)
$36k-43k (estimate)
Full Time
7 Days Ago
Texas Orthopedics, a Division of OrthoLonestar is Hiring a Medical Receptionist/Front Desk - (Northwest Austin) Near Austin, TX
GENERAL JOB DESCRIPTION: Perform all responsibilities of the reception area, which primarily involves; checking in and checking out patients, scheduling new and follow-up appointments, verifying insurance benefits, and collecting payments due at time of service.
ESSENTIAL FUNCTIONS:
· Answer telephones, schedule appointments and redirect to appropriate departments as needed.
· Schedule and reschedule appointments for patients with attention to all insurance rules and limitations per physician preferences, including physical therapy appointments.
· Confirm appointments in advance; reach out to patient when necessary.
· Prepare schedules for clinic and identify any issues prior to visit.
· Greet patients, check-in and help patients complete necessary intake forms.
· Confirm, capture, and correct any changes in patient demographics and insurance.
· Verify insurance and obtain benefits as needed; identify remaining deductible amount and/or copay to collect.
· Collect patient payment according to the patient’s benefits and as noted within the EHR and other applicable software.
· Collect and scan patient’s insurance card and photo ID.
· Mail no show letters daily.
· Review daily superbills for completion from clinic team, make edits necessary to collect proper time of service payment due at check-out.
· Balance payments received and prepare deposit daily.
· Complete all scheduling tasks, messages, requests, referrals, and faxes.
· Return voicemails as well as making second and third attempts to patients who have left voicemails.
· Provide EOB to patients and thoroughly explain balance as needed.
· Fax DWC forms to proper recipients.
· Collate, sort and identify a variety of medical information for scanning/queuing into EMR system
· Sort faxes and assist with any fax failures and distributing to appropriate departments as needed.
· Assist with Release of Information requests by completing in office or sending to third party accordingly.
· All other duties as assigned.
Compensation details: 16-21 Hourly Wage
PI0093955924cb-31181-34414130
Job Summary
JOB TYPE
Full Time
SALARY
$36k-43k (estimate)
POST DATE
05/07/2024
EXPIRATION DATE
05/24/2024
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