Position Summary

The primary responsibility of this position is to support general office operations of Aultman Inpatient Medicine and to assist in revenue cycle integrity monitoring. Job functions include communicating with practice leaders, physicians, APRN-CNPs, and CBO leadership to identify areas of concern or opportunities for improvement.

Supporting the practice through use of the Cerner Electronic Health Record, Microsoft Teams, Microsoft Excel, and Ingenious software will be necessary to ensure success. Onboarding in Ingenious can/will be provided, if necessary.

Primary Responsibilities

• Audit practice billing for missing documentation, unentered charges, incomplete tasks to prevent loss of revenue
• Responsible for open encounters and zero charge communication and tracking
• Verify providers are capturing quality indicators and educate if missing
• Understanding of hospital and medical terminology
• Coordinate provider OPPE process by pulling charts from the medical record
• Coordination with compliance regarding pulling charts and scheduling of audits, and follow up
• Effective verbal and written communication with office staff, providers and AMG leadership
• Meet/Exceed established productivity expectations
• Meet/Exceed established quality expectations
• Schedule or confirm Peer to Peer
• Answer incoming calls/emails and convey messages accurately and timely
• Maintain organized system of record keeping
• Complete safety evaluation, accreditation body education, Confidentiality, Information system usage, HIPAA corporate compliance education on an annual basis
• Exhibit excepted level of teamwork and respect
• Area of responsibilities of primary responsibilities include (and may not be limited to) Hospitalists, Neuro-hospitalists, Infectious Disease, and locums providers
• Ensure updated information on employees (cell phone and pager numbers) are readily available and accessible for staff
• Have a current schedule for locum services and AIM associated specialties accessible for providers
• Scheduling of representatives as appropriate for practice and meeting with them when they arrive to office
• Proficiently understand ICD10 and CPT codes/modifiers to support clinician charge entry
• Maintain suitable knowledge of coding, compliance, governing bodies, and reimbursement policies according to the coding related to the specialty assigned to code

Desired Job Qualifications/Skill Sets

• ICD10 / CPT coding experience preferred

• Knowledge of accounts receivable goals and impacts
• Ability to establish and organize daily workflow
• Software proficiency in Microsoft Excel, Cerner EHR, MS Teams preferred
• Ability to manage multiple demands from a variety of constituents
• Previous Coding experience in a hospital or outpatient setting preferred
• Medical knowledge or experience in medical setting preferred

WORKING CONDITIONS:

• 7:30am – 4:00pm M-F or hours as required by the job.
• Subject to frequent interruptions and changes in priority of duties throughout the day.
• Sitting/standing/moving about during working hours

PHYSICAL REQUIREMENTS

PURPOSE: To identify specific functions job requirements and work environment factors that could affect job performance.

Check all factors that are present as essential job requirements and check whether the factor is performed.

O = Occasionally = 0- 33% of the work shift or 0- 32 repetitions.

F = Frequently = 34-66% of the work shift or 32-200 repetitions.

C = Constantly = 67-100% of the work shift or 200 repetitions.

N = Not essential job requirement.

O Standing

O Walking

N Carrying (70 pounds)

N Pushing (70 pounds)

N Climbing with (70 pounds)

O Stooping/Bending

O Twisting/Turning

O Kneeling/Squatting

N Crawling

O Reaching Up/Reaching Forward