Help Us Change Lives: Housing Case Manager

Auberle is a growing, nationally recognized, award winning human service organization that serves 4,000 individuals and families each year. Auberle’s staff is comprised of passionate individuals who are committed to finding the innovative ways to solve our community’s most difficult problems. Auberle is committed to working to build and sustain and equitable and inclusive work environment, and world, where cultural diversity is celebrated and valued. We believe diversity benefits and enriches the development of all! Our staff have voted us as a Top Workplace by the Pittsburgh Post-Gazette for 11 years in a row. 2023 Top Nonprofit Workplace in the Country. Auberle operates over 20 programs in 10 Western PA counties with 200 staff and a $16M budget.

At Auberle we are committed to helping families and individuals achieve stability and self-sufficiency through our housing programs. We are seeking an experienced Housing Case Manager to join our team and provide comprehensive case management services to our participants. The Housing Case Manager will be responsible for providing supportive case management to participants experiencing homelessness or a housing crisis. Case Managers will meet participants where they are at, including travel throughout Allegheny County. The ideal candidate will have experience working with low-income families and individuals, as well as knowledge of affordable housing programs and resources. The Case Manager will be responsible for conducting intake interviews, assessing participant needs, developing service plans, and providing on-going case management and support services. The goal of this position is to help our clients obtain and maintain stable housing.

Key Objectives:

• Ability to complete billing reports and quality control
• Acts as landlord’s primary liaison to the program, access landlord networks, understand landlord perspectives, market the program, and negotiate leases on behalf of the participants, building lasting landlord relationships.
• Assist participants with transportation to view housing options, complete housing applications, and needs related to maintaining stability.
• Assist participants to access community-based resources by making and coordinating referrals for all housing, aftercare, medical, and other needed supplementary health and human services.
• Meet weekly and/or as needed with Program Supervisor for supervision to discuss program development and implementation of policies and procedures applicable to the provision of services, staff development and participant’s progress.

Skills and Qualifications

• Bachelor’s Degree preferred with at least one year of case management experience and/or equivalent skills & experience working within a housing or shelter program.
• Strong communication skills both written and verbal.
• Required flexible hours, including evening and weekends
• A valid driver’s license and proof of insurance are mandatory
• Must be able to obtain Act 33/34 clearances (criminal and child abuse) as well as FBI clearance pre-employment
• Preferred background in doing roommate and family matches in securing housing
• Experience working with displaced, underserved, and vulnerable populations.
• Experience working with HUD, Homeless Advisory Board and HMIS strongly preferred

Auberle offers excellent training opportunities and a comprehensive benefits package*.

• Competitive Salary
• Paid Vacation Days (increases with tenure)
• Paid Sick Days (Accrual per pay period)
• 11 Paid Holidays (including Day after Thanksgiving and Christmas Eve)
• Medical, Dental, Vision & optional Flexible Spending Accounts
• Basic and Optional Life Insurance
• Optional Supplemental Insurances
• 403 B with an employer match

If you are mission-driven with a passion for helping others, a desire to see yourself and the community succeed and a determination to reach your full potential through helping families, apply to join our team!

EOE

• Position eligibility varies for some benefits

**Random drug testing may be conducted to maintain a safe and drug-free workplace

***This is meant to be an idea of the position, not a full job description