Job Summary

As a Home Care Coordinator, you will play a crucial role in ensuring the smooth delivery of home care services to our clients. You will be responsible for coordinating and scheduling caregiver assignments, managing client care plans, and providing exceptional customer service to clients and their families. Your attention to detail, strong communication skills, and ability to prioritize tasks will contribute to the overall success of our home care operations.

Qualifications

• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent interpersonal and communication skills, with the ability to build rapport with clients, their families, and caregivers.
• Compassionate and empathetic nature, with a genuine commitment to providing high-quality care to clients.
• Detail-oriented mindset with strong problem-solving abilities.
• Ability to work collaboratively in a team environment and independently with minimal supervision.
• Flexibility to adapt to changing client needs and work schedules.
• Proven experience in a healthcare or home care coordination role preferred. On-site job training will be provided as needed.
• MUST HAVE EXPERIENCE USING HHA EXCHANGE 

Responsibilities

• Continuously monitor and update caregiver schedules to accommodate changes in client care plans or caregiver availability.
• Maintain open lines of communication with caregivers to provide guidance, support, and address any scheduling or client-related issues.
• Conduct thorough assessments of client needs, preferences, and care requirements in collaboration with clients, their families, and healthcare professionals.
• Develop and implement personalized care plans for each client, ensuring that all care activities are documented accurately and consistently.
• Regularly review and update client care plans based on changes in health conditions, preferences, or other factors.
• Monitor the quality of care provided, conducting regular check-ins with clients and caregivers to ensure client satisfaction and address any concerns.
• Serve as the main point of contact for clients, their families, and caregivers, providing exceptional customer service and promptly addressing inquiries or concerns.
• Maintain regular communication with clients and their families to provide updates, address changes in care needs, and foster positive relationships.
• Collaborate with the billing department to ensure accurate and timely invoicing for services rendered.

Salary

• Annual salary can range from $35,360 to $43,680 based on your personal experience level.