6 scheduling coordinator Jobs in philadelphia, pa
Always Best Care Senior Services - Philly, Lower Bucks & Delaware Counties, and Main Line Area is Hiring a Scheduling Coordinator Near Philadelphia, PA
The Always Best Care Scheduling Coordinator is responsible for responding in a timely, professional, and courteous manner to customer inquiries and complaints. The Scheduler will provide effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. The Scheduler will be required to attend training on an as needed basis.
The Scheduling Coordinator will work Friday thru Tuesday from 10:00a to 6:30p.
Essential Duties/ Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Answers inquiries by clarifying desired information; researching, locating, and providing information in a timely and accurate manner.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- Fulfills request by clarifying desired information; completing transactions; forwarding request
- Recognizes opportunities to start up new accounts by explaining the services we have to offer for both skilled and non-skilled agencies
- Enhances organization reputation by accepting ownership for accomplishing new and different request; exploring opportunities to add value to job accomplishments
- Notify supervisor of ongoing problems
- Performs other related duties assigned
Required Education/ Experience
- High School Diploma or GED equivalent required
- Strong customer service skills & 2 years of previous customer service experience (i.e. scheduling, taking inbound calls and making outbound calls)
- 2 years of experience with case management systems
- Knowledge of medical terminology
- Problem solving skills
- Data entry skills
- Excellent computer skills and proficiency in Microsoft Office suite
- Excellent verbal and written communication skills
- Able to maintain confidentiality
- Able to work under minimal supervision
Always Best Care Senior Services is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, natural origin, qualified disability or veteran status, ancestry, marital status, sexual orientation, sex or any other legally protected category.
Job Summary
Full Time
$62k-83k (estimate)
05/16/2024
06/12/2024
The job skills required for Scheduling Coordinator include Scheduling, Customer Service, Problem Solving, Microsoft Office, Written Communication, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Scheduling Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Scheduling Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Scheduling Coordinator positions, which can be used as a reference in future career path planning. As a Scheduling Coordinator, it can be promoted into senior positions as a Capacity Planner that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Scheduling Coordinator. You can explore the career advancement for a Scheduling Coordinator below and select your interested title to get hiring information.
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