A.T. Still University's Missouri School of Dentistry & Oral Health (ATSU-MOSDOH) is seeking a non-exempt Assistant Clinical Assessment Coordinator at the St. Louis Dental Center. This position reports to the Vice Dean, Clinical Affairs and Advanced Dental Education. Day to day tasks and priorities will be assigned by the Clinical Systems Analyst as well as the Vice Dean for Clinical Affairs and Advanced Dental Education. The person in this position will assist in the data gathering, analysis, technical administration, management, and support of the clinical grading systems supporting the MOSDOH dental clinic in St. Louis, Missouri.

Major Job Duties

Analysis and Documentation

• Assist in:
  • Investigation of issues and problem areas and take necessary actions to address the issues.
  • Test existing processes with new versions of clinic software. Verify current functionality and make recommendations for changes to processes to make best use of new functionality.
  • Determine integration opportunities between the ATSU systems and the EMR/EDR system used within the clinic.

System Configuration

• Daily management of the clinic grading system to meet the needs of the users.
• Create, implement, and maintain reports, metrics, and dashboards as directed by dental school administrators and in coordination with consultants.
• Implement and maintain evaluations and optimization materials in E-value.

Training and Education

• Provide training and education on system functions and software processes for new students and employees.
• Provide feedback to help continuously improve the knowledge of day to day users.
• Conduct training and education sessions on new areas of functionality.
• Conduct training and education sessions to standardize data input process and improve data integrity.
• Create and support web-based training materials.

Issue Tracking, Communication, and Reporting

• Maintain tracking system for open issues and follow up on critical items.
• Investigate issues and problem areas and document steps necessary to recreate the issues; make recommendations for resolution.

Leadership

• Act as the primary liaison between the clinic and ITS.
• Manage key projects for the implementation of new technologies and related processes.
• Assist in evaluating new technologies and their strategic implications.

Other duties as assigned

Skills or Requirements

• Bachelor's degree in Information Systems/CIS preferred or 4 to 6 years directly related experience

• May require occasional travel to Kirksville, MO or Mesa, AZ campuses, conferences, or special meetings
• Ability to utilize good judgment when making technical decisions that affect functional performance of applications
• Ability to judge when internal or external resources are more appropriate for a project
• It is critical this person works well with the clinical systems analyst
• Knowledge of database tools and systems
• Knowledge of spreadsheets (macros and formulas), google sheets
• Excellent people skills
• Ability to prioritize and manage multiple projects
• Must be an analytical thinker who is comfortable trying new things and using knowledge gained to solve software/hardware problems
• Must have a calm demeanor and instill confidence
• Must be a team player who can focus on multiple projects and maintain a balance between them
• Must be a logical thinker with an interest in using technology for the continuous improvement of business processes
• Must have a high sense of ethics and be sensitive to personal privacy issues and protected data
• Must be able to work with limited supervision

ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits.