About us

Our top priority here at Atlas is our relationships. Both with our co-workers as well as our customers. We focus on maintaining positive, friendly interactions while also delivering the best services possible. We want to enjoy what we do AND enjoy who we are working with.

Job Overview:

We are looking for an organized, friendly, and customer-focused individual to join our team as a Customer Service/Office Manager. As the Customer Service Manager, you will be responsible for overseeing the daily operations of our customer service handling in-bound phone calls, message, and emails to answer customer questions and handling scheduling. This position requires availability to help customers during business hours, but also allows a lot of flexible time. There will also be other administrative tasks and projects assigned from the CEO.

This is a remote position where you will be able to work from home, while occassionally coming to the office for different projects as needed (expected about once a week)

This is a full-time position through the summer that would then hopefully turn to part time in the fall, depending on applicant quality and availability.

Responsibilities:

- Handle customer questions or scheduling in a professional and timely manner

- Collaborate with our sales team and service technicains to resolve customer issues and improve overall customer experience

- Coordinate and oversee the planning and execution of special needs or circumstances for customers

- Manage some administrative tasks working directly with the CEO

- Ensure compliance with company policies, procedures, and regulatory requirements

Experience:

- Strong communication skills in both speaking and writing

- Experience in customer service or office management is a plus

- Excellent organizational and time management skills

- Proven experience in a customer service role

If you are a dedicated individual with a passion for delivering exceptional customer service, we would love to hear from you. Apply today!

Job Types: Full-time, Contract

Pay: $14.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• customer service: 1 year (Preferred)

Work Location: Hybrid remote in American Fork, UT 84003