--- THIS PARTICULAR POSITION IS TO SERVE AS THE INTAKE TO COVER OTHER LOCATIONS AS NEEDED --- 

Front Intake Job Purpose: Responsible for performing clerical and administrative duties in an office setting. Assists management by sorting mail, filing, answering phones, greeting clients, scheduling meetings, and restocking supplies.

Front Intake Job Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries;
• Assist in filing duties.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival.
• Answers patients' questions and concerns and maintains the reception area;
• Ensures availability of treatment information by filing and retrieving patient records;
• Maintains patient accounts by obtaining, recording, and updating personal and financial information;
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims;
• Helps patients in distress by responding to emergencies;
• Protects patients' rights by maintaining confidentiality of personal and financial information;
• Maintains operations by following policies and procedures; reporting needed changes;
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Organization Skills, Professionalism, Problem Solving, Supply & Inventory Management, Verbal Communication.