1 Experience specialist Job in Brunswick, GA
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Atlantic Federal Credit Union is Hiring an Experience specialist Near Brunswick, GA
DescriptionWhen we say Specialist, we mean it. We are looking for someone special. Atlantic firmly believes that it takes great people to support the communities we serve.
If you love being on the phone and can text or email chat with ease, keep reading. Every day, using our various communication channels, this position delivers information, suggestions, and solutions to our members.
This position is the central hub for all incoming telephone and chat traffic at Atlantic FCU, making it the go-to spot. Our Member Experience Specialists excel in product and technical knowledge to provide excellent service for Tier I level calls and chats at our Member Service Center.
From handling transactions and balance inquiries to debit card maintenance, upselling products and services, and skillfully troubleshooting account-related issues, our Specialists do it all with courtesy, promptness, and remarkable accuracy.
Navigating complex member inquiries and working autonomously are crucial for success. Genuine interest and understanding of our products and services, along with a commitment to daily use, ensure member satisfaction.
Each day is an opportunity to make a positive impact and help our members. Note that occasional Saturday commitments may be required.
It is our preference that you have at least one year of similar or related experience. Excellent verbal and writing skills required.
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Last updated : 2024-04-06
Job Summary
Full Time
Banking
$32k-40k (estimate)
04/07/2024
04/26/2024
atlfedcu.com
KENILWORTH, NJ
50 - 100
1935
ANTHONY MERO
$5M - $10M
Banking
Related Companies
About Atlantic Federal Credit Union
Atlantic FCU was founded in 1935 by a group of AT&T Western Electric employees in Kearny, N.J. They were dedicated to building a not-for-profit financial cooperative to meet their savings and borrowing needs -- an especially formidable task in that depression era. Over the years, we've grown from a one company credit union to one of the larger credit unions in New Jersey. The cooperative spirit among our founders that marked our early beginnings continues today. We take pride in providing outstanding financial services to our members at the lowest possible cost.
The job skills required for Experience specialist include Commitment, Products and Services, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be an Experience specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Experience specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Experience specialist positions, which can be used as a reference in future career path planning. As an Experience specialist, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Experience specialist. You can explore the career advancement for an Experience specialist below and select your interested title to get hiring information.
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