2 Call Center Associate Jobs in Eatontown, NJ
Atlantic Eye Physicians is Hiring a Call Center Associate Near Eatontown, NJ
Qualifications:
We are seeking individuals who embody the following traits:
- Adaptability: Navigate effortlessly in a dynamic call center environment.
- Tech Proficiency: Skilled in utilizing various computer systems and applications.
- Communication Mastery: Exhibit clear and effective verbal communication skills.
- Master Multi-tasker: Capable of handling multiple tasks concurrently with ease.
- Team Player: Collaborate seamlessly within a team while also being self-reliant.
- Punctuality: Display reliability and punctuality for scheduled shifts.
- Customer-Centric Mindset: Demonstrated commitment to providing exceptional customer service.
We are in search of a candidate who:
- Thrives on engaging with individuals over the phone.
- Embodies courtesy, professionalism, and a positive demeanor.
- Demonstrates maturity, diligence, and meticulous attention to detail.
- Bilingual proficiency is an added advantage.
As a vital member of our team, your duties will include:
- Promptly answering incoming calls and addressing patient inquiries with care.
- Accurately recording and conveying messages.
- Efficiently scheduling appointments and managing calendars.
- Thoroughly verifying patient information and insurance details.
- Assisting with payment processing and addressing billing inquiries.
- Utilizing call center software with precision and efficiency.
- Collaborating closely with team members to ensure a seamless patient experience.
Flexibility is key, with occasional availability required on weekends and evenings.
Benefits:
We offer a competitive salary along with:
- Comprehensive health insurance coverage.
- 401K with company match
- PTO and Paid Holidays
- Opportunities for professional development and growth.
- A positive and collaborative work culture dedicated to excellence.
Job Summary
Full Time
Ambulatory Healthcare Services
$35k-44k (estimate)
09/03/2022
07/01/2024
atlanticeyephysicians.com
LONG BRANCH, NJ
50 - 100
Private
ROBERT FEGAN
$10M - $50M
Ambulatory Healthcare Services
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The job skills required for Call Center Associate include Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Associate positions, which can be used as a reference in future career path planning. As a Call Center Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Associate. You can explore the career advancement for a Call Center Associate below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Associate job description and responsibilities
Managing large amounts of inbound and outbound calls in a timely manner.
03/21/2022: Norwich, CT
Following call center “scripts” when handling different topics.
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Identifying customers’ needs, clarify information, research every issue and providing solutions .
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Call Center Associates are responsible for keeping records of all conversations in our call center database in a comprehensible way.
03/31/2022: Altoona, PA
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
02/10/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Associate jobs
Provide outstanding customer service.
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Update customer information as required.
05/05/2022: Miami, FL
Maintain confidentiality of information.
05/03/2022: Baltimore, MD
Observe proper call center etiquette.
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Process and log incoming calls into the CRM system.
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Step 3: View the best colleges and universities for Call Center Associate.
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