Description

A housekeeping coordinator is responsible for overseeing a staff of cleaning employees or custodians. As a housekeeping coordinator, your job duties include ensuring that the cleaning staff meets timelines, stocking cleaning supplies and equipment, and making sure the team is current on all policies and standards for cleaning. The qualifications needed for a career as a housekeeping coordinator include a high school diploma or GED certificate. You also need cleaning and organizational skills and custodial experience.

Requirements

Consistently offer professional, friendly, and engaging service
* Handle all calls for the Housekeeping department and ensures all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for guests.
* Process requests and delegates work assignments in a timely manner, follow up with the guest to ensure their satisfaction
* Responsible for communicating all operational concerns to the leadership team and proactively addressing any day-to-day operational concerns.
* Take a lead role in the coordination of all Housekeeping employees and activities including office opening and closing, daily room assignments, inspection of rooms, evening service assignments, and other special tasks.
* Maintain complete knowledge of all Housekeeping services, outlets, hotel areas / features and hours of operation.
* Keep a complete updated inventory of linen and housekeeping supplies.
* Order supplies as needed in coordination with management
* Generate various operational reports for the coordination of the Housekeeping department.
* Assist other housekeeping employees in maintaining clean and organized work and public areas.
* Follow all safety and sanitation policies.
* Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.

Shift: Flexible

Day(s) Required: FLEXIBLE including weekends and Holidays

* Must be able to lift up to 20 pounds