5 Customer Care Specialist (Remote) Jobs in San Marcos, TX
Astound is Hiring a Remote Customer Care Specialist (Remote)
Work-from-Home Requirements:
- Dedicated, private room in your home that is quiet during work hours.
- Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.
- Astound will provide all computer equipment.
- Your desktop work surface must have room for 2 PC monitors.
- In the event of disruptions resulting in a poor Internet connection or in-home disruption, you will be required to work from the office. Employees must live within a 60 mile commuting distance from the San Marcos office.
- You will be required to sign a written form to acknowledge these work-from-home requirements.
- Must have a personal cell phone to install a security application.
- Must be present in virtual work environment via company provided webcam during all working hours.
- Must be meeting minimum performance achievement levels as defined by customer care leadership.
Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf
Job Summary
Full Time
$37k-47k (estimate)
01/08/2024
07/25/2024
astoundgroup.com
LAS VEGAS, NV
100 - 200
2001
DALE MORGAN
$10M - $50M
Related Companies
About Astound
ASTOUND Group is a North American brand experience agency that creates memorable moments for clients and their audiences. ASTOUND's services include brand strategy and creative, experiential events and environments, digital experiences, retail design and manufacturing, state-of-the-art architectural fabrication, as well as trade show exhibit design and fabrication. Office locations include Toronto, Las Vegas, Los Angeles, Milwaukee and Portland. Fabrication facilities are located on both the East and West coasts.
The job skills required for Customer Care Specialist (Remote) include Customer Service, Products and Services, Billing, Commitment, Customer Care, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Specialist (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Specialist (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Specialist (Remote) positions, which can be used as a reference in future career path planning. As a Customer Care Specialist (Remote), it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist (Remote). You can explore the career advancement for a Customer Care Specialist (Remote) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
01/14/2022: Sumter, SC
Assist directly or route customers to the appropriate personnel for assistance.
02/25/2022: Tuscaloosa, AL
Ensure to provide excellent customer service through phone, e-mail, chat, etc.
02/28/2022: Raleigh, NC
They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
01/07/2022: Buffalo, NY
As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
03/06/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
03/13/2022: San Antonio, TX
Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
01/30/2022: Terre Haute, IN
Step 3: View the best colleges and universities for Customer Care Specialist.
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