Description :

• All phases of customer service including but not limited to : order entry, processing of orders, resolution of all issues including returns, damaged products, and etc.
• Entering customer information into databases such as names, billing details, address, and item specifications.
• Handle emails and calls internally
• Monthly and quarterly usage reports for billing purposes
• Taking incoming calls from customers to take orders
• Answer product knowledge questions
• Resolve any customer issues and inquiries
• Accommodate customer requests
• Utilizes order tracking to process orders, record prices, delivery dates, inventory status, maintain customer information and other data related to each transaction

Skills :

Customer service, Customer support, data entry, call center, Microsoft office

Additional Skills & Qualifications :

• Strong Organization skills
• Attention to detail
• 1-3 years of experience in customer service, data entry, order clerk or related area.
• High School diploma or GED
• Strong computer background including all Microsoft office software.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the ., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.