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Aston Carter
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100% Remote Customer Service Agent
Aston Carter Libertyville, IL
$36k-45k (estimate)
Full Time | Business Services 0 Months Ago
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Aston Carter is Hiring a Remote 100% Remote Customer Service Agent

Equivalent Experience

A leading Healthcare company is now hiring candidates for Customer Service Order Entry roles!

This is an entry-level role ! 100% Remote Position for Candidates with a passion for helping others and attention to detail will enjoy a team environment and opportunities for promotions and pay increases - lots of growth!

Job Responsibilities may include:

  • High Volume email communication with customers
  • Utilizing many internal systems for data entry, order entry and communication
  • The orders they will place come in a standard email format that is very easy to read and are entered in two different systems.
  • The expectation is to be able to work at a fast pace and enter a minimum of 70 orders per day

Successful Candidates: have come from other industries such as fast-paced retail and restaurant environments. Order Entry/Data Entry experience a plus but is not required! Qualified candidates have a positive attitude, strong attention to detail, and an interest in customer service.

Training and Onboarding:

Training will be 1 week long, Monday-Friday 8am - 4:30 pm . Training will be done via Zoom.

Application Process:

Once you submit your application, you will be ushered through an initial screening process, which only takes about 5 minutes! This screening covers things such as your basic information, skills and experience, and work preferences. Completing this information can make your application rise to the top of the stack! After submitting the application and additional screening, you'll be contacted by a career liaison to discuss next steps!

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$36k-45k (estimate)

POST DATE

05/09/2023

EXPIRATION DATE

06/08/2024

WEBSITE

astoncarter.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1997

CEO

TODD MOHR

REVENUE

$5M - $10M

INDUSTRY

Business Services

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The following is the career advancement route for 100% Remote Customer Service Agent positions, which can be used as a reference in future career path planning. As a 100% Remote Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary 100% Remote Customer Service Agent. You can explore the career advancement for a 100% Remote Customer Service Agent below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

02/02/2022: Lancaster, PA

Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

01/18/2022: Florence, SC

The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

12/23/2021: Madison, WI

Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

12/18/2021: Alexandria, LA

Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

01/09/2022: Youngstown, OH

When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

01/17/2022: Providence, RI

Agents must be trained and mentored to develop a positive approach towards handling customer queries.

01/25/2022: Newark, NJ

A customer service representative must be a good listener.

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Step 3: View the best colleges and universities for Customer Service Agent.

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