We’re looking for a Deployment Engineer to join our SecureView® team in Rome, NY! In this role, you’ll be responsible for the deployment, field support and help desk support of the SecureView software.

SecureView is a certified cross domain access solution leveraging virtualization and providing unparalleled security, performance and flexibility to customers. SecureView utilizes a multitude of open and closed source software and hardware technologies to provide secure access to VMs running at different classification levels and connected to different networks with remote management capabilities.

How You’ll Succeed

You’ll succeed by supporting all aspects of assigned deployment projects to include initial customer engagement, planning, hardware recommendations, site readiness reviews, installation and follow-on customer support. You’ll act as company engineering representative for the deployment of accredited versions of hardware and software into U.S. government organizations, networks and facilities. You responsibilities will include:

• Evaluating deployment tasks and deliverables for technical quality and compliance while identifying lessons learned for future process improvements
• Understanding end-user expectations and effectively managing customer needs, scope creep and contract compliance
• Advising customer and contractor personnel on product and service requirements, validated and approved hardware/software components and associated procedures
• Assisting with solution engineering and obtaining hardware/software quotes and developing vendor partnering programs
• Diagnosing and testing unusual and complex end-user issues
• Mentoring peers and providing on-the-job training
• Independently delivering formal training at DoD/IC customer locations
• Providing Tier III support to customers 

Who You Are

You’re a self-starter who is results driven and can troubleshoot, debug and work end-user issues to resolution. You have strong written and verbal communication skills, working knowledge of MS Suite and experience in computer and network systems security. You’re able to assist with designing large scale network solutions and configurations (VPNs, Firewalls, diodes, IP plans) 

Your Expertise

• You have a bachelor’s degree in Computer Science, Information Technology Management, Computer Engineering or a related field of study with 5 years of experience in performing IT deployments or service delivery in an end user/customer environment OR equivalent combination of education and experience
• You have the ability to obtain a TS/SCI security clearance
• You have the ability to travel up to 50% of the time for job-related activities
• You have 2 years of experience in working directly with and supporting end-users in an IC environment
• You have 2 years of experience implementing and staffing IT deployment teams, operations, help desks and other customer support functions
• Active certification compliant with DoD 8570 IAT Level II or higher (i.e., CompTIA Security CE).

*Please note, position is contingent upon award selection (June 2024) *

What Sets You Apart

• Strong familiarity with cross-domain systems and/or virtualization and VDI environments (Citrix, VMWare) 
• Experience deploying IT solutions software in DoD/IC facilities CONUS and OCONUS 
• Ability to design and implement both Linux and Windows systems and deployments
• Knowledgeable of issues related to system installs in IC and DoD intelligence sites, including site sensitivities as well as highly demanding user and site managers

The Impact

AIS is a leading cyber and information security company supporting mission critical operations across the DoD, intelligence community, commerce and beyond. Our roots trace back to the very beginnings of cybersecurity research, when a group of hackers worked around a pool table until they became profitable enough to order office furniture. They hung a pirate flag on the wall to represent their decision to do things differently. Those pioneers started AIS because they not only believed in the potential of the industry, but the necessity to provide the United States with the offensive and defensive capabilities needed to gain the high ground in cyber warfare.

Decades later, the pirate flag waves tall outside of our headquarters, and we continue to develop and envision technologies that protect our nation and our warfighters. The challenge is that there is no end in sight. We’re looking for the best and brightest people to support our mission. When you join our team, no matter your role, you’ll be contributing to the security of our nation and our way of life.

The Culture

You’re not just a number here. Founded in 2001, AIS is a privately-owned company committed to excellence in all facets. We pride ourselves on offering some of the best benefits seen in the industry and ensuring our brilliant team members have exciting, challenging and impactful work and a fun, values-driven environment to collaborate in. We celebrate the unique backgrounds and experiences of our people and encourage new ideas, innovation and the autonomy to create the future and career they want with our support.

EOE/AA Disability/Veteran

US Salary Range: $102,622 - $142,603
The salary offered to a selected candidate will be based on several factors including location, skills, and experience. In addition to a comprehensive benefits package which includes employer paid health insurance and a 7% contribution to your 401k, candidates may be eligible for other forms of compensation.

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