1 Associate III Job in Milwaukee, WI

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Associate III

AssuranceSD

Milwaukee, WI | Full Time

$41k-52k (estimate)

2 Weeks Ago

Associate III

AssuranceSD Milwaukee, WI

$41k-52k (estimate)

Full Time 2 Weeks Ago

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AssuranceSD is Hiring an Associate III Near Milwaukee, WI

About the Company:

AssuranceSD is a mission-driven organization providing administrative services that enable individuals to take ownership of their personal care services, ensuring they receive quality and comprehensive care with minimal disruption. ASD's mission is to help strengthen communities by enabling individuals to elect and manage their care programs, including how, when, where, and who delivers these services. T helps care recipients retain their dignity during often challenging times and ensures they receive the most appropriate services for their specific situation. By facilitating self-directed home and community-based services, AssuranceSD improves the standard of home care available to aging seniors and individuals with special needs.

General Responsibilities:

An Associate III position must have excellent communication skills to interact with customers and colleagues. The Associate III position will be an efficient leader and trainer of the Associate team. Dedication to maintaining high levels of accuracy and efficiency will directly contribute to ASD’s mission of providing exceptional customer service to our customers and providers. The goal is to ensure the Participant, Personal Care Worker, and Vendor receive efficient, complete, and timely onboarding. The Associate III position requires independent judgment in preparing and processing fiscal activities and other transactions to ensure compliance with federal, state, waiver, and funding agency guidelines.

Essential Duties and Responsibilities:

Enters human resources and vendor documents into the system efficiently and promptly.
Review all documents for completeness and accuracy and obtain missing information via phone or email when applicable.
Communicates with Case Managers, MCO, and funding agencies.
Emails, mail, and phone calls – Read, prioritize, and summarize.
Compliance with Electronic Visit Verification (EVV)
Unemployment and Garnishments for PCW
Update of direct deposit and address information for PCW’s
Serves as a backup on phones during peak times to ensure service levels are being met if needed
General math, clerical, data entry, and customer service.
Proficiency in Outlook and Microsoft Office with a specific focus on Microsoft Excel.
Work independently, with limited direction, and excellent time management skills.
Manage multiple projects and work assignments.
Performs other duties as assigned or needed.

Equal Employer Opportunity Statement

We are an equal opportunity workplace, committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
We are committed to diversity, equity, and inclusion, both in our hiring practices and in our experiences as AssuranceSD employees. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work and experience a culture that is free of harassment, racism, and discrimination.

Disclaimer:

This job description indicates the general work necessary to execute core responsibilities adequately. I am not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.