Job Description
JOIN THE ASSURANCE AMERICA TEAM
We are an insurance company offering minimum limits auto insurance coverage. Our policies are sold to customers who trust their agents to get them the coverage they need at a price they can afford.
Our company is headquartered in Atlanta, GA with offices in Tampa, FL, Dallas, TX, and McAllen, TX and operates through the subsidiaries AssuranceAmerica Insurance Company, AssuranceAmerica Managing General Agency and InsureMax Insurance Company.
Job Description
Are you ready to drive collaboration and ignite success in the fast-paced world of auto insurance? As a member of our Sales Team at AssuranceAmerica, you will embark on an exhilarating journey of forging powerful alliances and steering innovation in our dynamic industry.
Agency Licensing Manager
The Agency Licensing Manager will collaborate with our Territory Management Team to expand and develop our Independent Agency distribution. Your mission? To ensure compliance with agency licensing regulations and company standards for new agency appointments.
You will thrive in this role if you are an architect of collaboration, a champion of innovation, and a driver of change. We are looking for someone who can rev up our agency partnerships, supercharge productivity, and turbocharge success.
About the ROLE
Each day at AssuranceAmerica is different, but as Agency Licensing Manager, you will support Sales Territory Managers and our Independent Agents with a focus on the following:
•Strategic Alignment & Execution: Create, deploy, and execute strategic agency licensing initiatives aimed at enhancing agency expansion, agency premium growth, and agency customer retention.
•Licensing Management: Manage and oversee the agency licensing and appointment process to ensure compliance with legal and regulatory standards. Review and oversee partnership agreements to ensure they align with the company's business objectives.
•Agency Compliance: Develop, implement, and update compliance policies and procedures for agency partnership. Review and oversee appointment contracts to ensure they align with the company's business and regulatory requirements. Maintain comprehensive records of agency compliance activities, audits, and performance reviews.
•Agency Licensing Maintenance and Automation: Identify and analyze licensing software to automate and facilitate the regular management and updating of compliance data. Recommend software and process upgrades when cost/benefit analyses support them.
•Agency Relationships: Collaborate with Territory Managers to Cultivate and maintain strong, productive relationships with our network of insurance agencies. Be available to support and back-up Territory Managers as a point of contact for agency inquiries, concerns, and support needs. Conduct agency visits to identify areas for licensing and compliance improvement.
•Growth Initiatives: Collaborate with the Sales, Product Management, IT and Legal teams to identify opportunities for expanding our agency network. Participate in the recruitment and onboarding of new agency partners ensuring they are fully equipped to represent our brand effectively.
•Agency Support: Collaborate with Territory Managers to provide ongoing support and assistance to agency partners, address inquiries, resolve issues, and ensure timely responses.
•Performance Monitoring: Work with Sales Management to facilitate the tracking of agency performance and key performance indicators (KPIs) and the delivery of this information to Territory Managers. With emphasis on supplying this data by appointment criteria metrics or unique application criteria/segmentation.
•Problem Solving: Tackle challenges head-on, using creative problem-solving and critical thinking skills to resolve agent issues and promote a culture of continuous improvement.
•Documentation and Reporting: Maintain accurate records of agency interactions, issues, and resolutions. Prepare regular reports to senior management and Sales on agency performance and other areas requiring attention.
•Customer-Centric Focus: Maintain a customer-centric approach in all interactions, ensuring our agents and internal constituents receive the highest level of support and satisfaction.
•Other: Assist with special projects as assigned by the SVP of Sales & Service.
Requirements
About YOU
•Results-driven, with the ability to set and achieve goals.
•Problem solving skills with a "can-do" attitude.
•A creative and forward-looking strategist at ease with making decisions based on data.
Required
•Five years of insurance related experience or a Bachelor's degree in Business Administration, Insurance, or a related field.
•Exceptional communication and interpersonal skill.
•Strong leadership and team management capabilities.
•Willingness to travel to meet with agency partners when necessary.
•Proficiency in CRM software (ie Salesforce) and Microsoft Office solutions.
Preferred
•Knowledge of auto insurance products, regulations, and industry trends and best practices.
•Proven experience in the insurance industry with a focus on agency support and management.
•Prior management experience directing the day-to-day responsibilities of a team.
Physical Requirements
•Prolonged periods sitting at a desk and working on a computer.
•Must be able to lift 15 pounds at times.
•Must be able to travel.
Benefits
About US
•We are direct, results-driven, and dedicated to the success of our business and each other.
•We cover the cost of health-related benefits for our Associates.
•We are a diverse group of thinkers and doers.
•We offer many opportunities to grow in your professional skills and career.
•We fight homelessness by directing 5% of our earnings from each policy we sell to organizations that help those in need. We call it our Generous Policy.
WHAT WE OFFER
•AssuranceAmerica provides these benefits to Associates:
- Premium healthcare plans: All full-time Associates and part-time Associates working a regular schedule of 30 hours, or more, are eligible for benefits including Medical, Dental, Vision, Voluntary Life, Flexible Spending Accounts, and a Health Savings Account.
- Life Insurance/Additional Plans: We enroll all eligible Associates in Group Life and AD&D Insurance, Short- and Long-Term Disability Plans, Employee Assistance Program, Travel Assist, and the Benefit Resource Card which includes Teladoc™, Pet Insurance and Health Advocate.
•Additional Benefits:
- 401(k) Employer Match: We want to help you prepare for the future, now. All full-time and part-time Associates over age 21 are eligible to participate in the 401(k) Savings Plan. AssuranceAmerica will match 100% of the first 4% of an Associate's contributions.
- Monthly events. In all our locations, we make time for fun activities that build our sense of community.
- Annual Learning Credit: Want to learn something new? We'll reimburse you for approved educational assistance, up to $5,250 annually.
Time Off:
Paid Time Off
YOU'RE INVITED TO APPLY
We believe the right fit is more important than a checklist. If you have most of what we're looking for in this role and our culture and mission speak to you, contact us. We want to hear from you!