2 Bilingual Call Center CSR Jobs in Delray Beach, FL

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Bilingual Call Center CSR

Assurance Power Systems

Delray Beach, FL | Full Time

$34k-42k (estimate)

7 Days Ago

Bilingual Call Center CSR

Snyder

Delray Beach, FL | Full Time

$37k-47k (estimate)

1 Month Ago

Bilingual Call Center CSR

$34k-42k (estimate)

Full Time 7 Days Ago

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Assurance Power Systems is Hiring a Bilingual Call Center CSR Near Delray Beach, FL

Overview:

Are you looking for a new opportunity? A chance to join a growing company where you earn a competitive salary? Where the bonus potential can be what you make of it based on your customer service skills and strong sales techniques? If yes, our Call Center may be the place for you, where you can be part of something bigger and better. Our company was founded in 2019 and operates over 100 companies across 40 states with significant future growth plans. Today, our call center has the privilege of serving five of these businesses across four different residential home service industries. Our company focuses on leveraging the power of people to build a strong network of industry leaders who can share resources, best practices and expertise in order to deliver unparalleled service to our customers and opportunities for our employees. With this great growth comes fantastic opportunity for select high performing individuals to join our team as Customer Service Representatives. We can teach you our business, but require you to have a winning attitude, outstanding customer service skills, and a proven track record of success in sales! We are looking for the best of the best! You will use your knowledge of our trades, products & services, and policies to best assist customers. If you have a can do approach and delivery, you will be the perfect fit for our team.

We offer:

Competitive pay with bonus potential
Weekly Pay
Robust Benefit Package: Medical/Dental/Vision Coverage
Paid Life Insurance
Paid Holidays
Generous 401(k) match
Paid Training and Time Off
Friendly Work Environment
Career Advancement Opportunities

Job Description:

Client Relationships - Handle inbound/outbound calls and leads

Voice of the Customer - Use tools and knowledge of the trades to ensure a smooth process for our customers

Be curious - There is no one size fits all - Work with the customer to meet their specific needs

Flexibility - We are here 7 days a week, so nights, weekends and overtime may be required

Reliable, accustomed to meeting attendance and adherence standards

Effective Listening Skills - Each call may seem the same, but the needs are different

Practice Kindness and Patience - Care about our customers - they are our livelihood

Passion for Learning - The more you know, the more you can help, the more you can earn

Must Speak English & Spanish fluently

3 years of customer service experience in a Call Center (Sales environment a plus). We can train you on our business, but you must bring the tangible skills to work with customers.

High School Diploma or GED.

Type 35 WPM or more.

Have a professional phone manner & ability to work independently.

Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone.

Excellent verbal and written communication skills.

Bilingual (English/Spanish)

Service Titan and Five9 Experience a plus

Physical Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

Ability to sit for extended periods of time.
Ability to climb stairs to the second floor.
Ability to verbally communicate effectively.
Manual hand dexterity required to operate Computer terminal, copiers, and complete paperwork.

Job Summary

JOB TYPE

Full Time

SALARY

$34k-42k (estimate)

POST DATE

06/04/2024

EXPIRATION DATE

06/22/2024

WEBSITE

assurancepower.com

HEADQUARTERS

BOCA RATON, FL

SIZE

25 - 50

FOUNDED

2005

CEO

RON TUNKS

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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About Assurance Power Systems

Assurance Power Systems specializes in the design, installation, and service of residential and commercial standby and emergency generators. We are experts in the national and local codes that govern the installation of standby generators.Our one-of-a-kind turnkey process has been awarded by Generac Power Systems as the "Best In Class" among all generator companies in the U.S. Assurance Power Systems maintains a dedicated team for commercial generator installation and service projects. We are fully licensed electrical, gas, and general contractors which allows us to sell, install, and service ...all major brands a unique quality that makes us stand alone in the industry. Highlights: Installer for Home Depot Installer for Lowes Rated Best-In-Class by Generac Generac Premier Dealer Generac Industrial Dealer Kohler Residential Dealer Kohler Industrial Dealer Complete Licensing Electrical (EC13005378), Gas (LP21950), Plumbing (CFC1429212), and General Contractor (CGC1517138) Over 8,000 customers served in Florida Chief Power Officer, Will Ferrigno, former Chairman Generac Dealer Council Dedicated project management staff Full benefits company our employees care! 100% turnkey solutions provided by in-house personnel Generator Services Offered: Residential Generator Installation: Partial and whole house generator installation services Generator Replacement: Assurance Power Systems is very experienced in replacing aging generators with the latest and most advanced equipment Commercial Generator Installation: Turnkey generator installations Gas Services: Underground and above ground propane tank installations, tankless water heater installations, gas piping, natural gas hookups, pool heater installations and replacements Generator Financing: Commercial and residential standby generator financing More
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