HIRING NOW! Great set schedule, no weekends! Benefits and 401k included.

Shift time: 8hr shifts: 11:30am-8pm, Mon-Fri

The purpose of the Call Center Nurse is to provide education and support to individuals inquiring about products/medications supported by Patient Services. The Patient Services Support Nurse will function as a resource for non-clinical associates who triage inbound calls. The nurse will record patient data and follow regulatory requirements. The nurse will also support various programs and initiatives. This position will be on site for the first week with the opportunity to work from home after that.

*The first 6 weeks of training will require flexibility, and may be scheduled differently than the post training shift time.*

DUTIES AND RESPONSIBILITIES:

• Receives and makes calls to individuals regarding assigned disease states supported by Patient Services
• Supports patients through education and setting of proper expectations of treatment documents all calls to meet the requirements of management, regulatory, and compliance
• Works on special projects as required
• Handles difficult patient situations when they arise
• Performs other related duties as assigned by management