You haven't searched anything yet.
Aspire Therapy & Development Services, a leading multidisciplinary pediatric therapy clinic, is seeking a Client Care Coordinator to join our growing team.
The ideal candidate will bring their skills and experience successfully supporting patients in a medical or office setting to Aspire, a supportive family-centric small business that is growing.
Candidates who are successful in this role are detail-oriented and highly motivated team players who thrive in a professional work environment characterized by collaboration, communication, and attention to detail. The Client Care Coordinator is often the "face of Aspire" as the first person with whom our clients come in contact with in person, over the phone, and via email. This position is responsible for discussing Aspire’s services with potential clients, coordinating intake of new clients, and scheduling appointments with clients and their caregivers.
This role is a full-time 40 hour position with a flexible work schedule Monday-Friday within the open hours of the clinic. At Aspire, we work as a team, supporting one another in providing the best evidence-based treatment approaches for our clients. We are an organization committed to professionalism, growth, and fun!
Primary Responsibilities
● Responds promptly, professionally and cheerfully to inquiries from prospective clients.
● Greet, check-in, and gather any necessary information from clients.
● Communicates with and manages the intake conversations with new clients
● Manages appointments in online calendars and/or other Electronic Medical Records systems.
● Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation.
● Communicates with clients regarding appointment scheduling, appointment changes, no shows, cancellations, and receipt of medical records.
● Prepares and sends scheduling emails to clients’ caregivers.
● Coordinates therapy service schedules within Aspire clinic as well as with other outside providers.
● Handles and responds promptly to incoming calls, emails or faxes from physicians or clients requesting report status and/or information.
● Perform other duties as assigned.
Qualifications
● High school diploma or equivalent required. Associate's degree preferred.
● Minimum two years clerical experience; or equivalent combination of education and experience.
● Experience in a medical office, related field, or professional office with a significant focus on scheduling and communication is strongly preferred.
● Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
● Must be knowledgeable of multiple software programs including but not limited to Google Workspace (Gmail, Calendar, Sheets, Drive), office software, and experienced with learning new Internet-based systems. Experience with medical scheduling software preferred.
● Must be able to adapt to a high-volume communication environment.
● Must have flexibility and adaptability to support clients and team members in a fast-paced environment.
Benefits
● 100% company-paid health, dental, vision, life, and long-term disability insurance
● 401k retirement plan with company match
● Immediate paid vacation and sick time
● Annual continuing education funding
● No night or weekend hours
About Aspire Therapy
Aspire Therapy’s mission is to help children develop the skills needed to thrive and reach their highest potential.
Aspire delivers child-specific and family-focused pediatric therapy services that focus on improving skills for communication, daily living, social interaction, sensory and emotional regulation, physical coordination, strength, movement, and more. As a family-owned, multi-clinic company with 20 licensed pediatric speech-language, occupational, and physical therapists, Aspire serves hundreds of children each year. Learn more at www.AspireWisconsin.com
About Madison, WI
Madison is the vibrant center of education, business, and government in south-central Wisconsin. Known for its beautiful lakes, trails, parks, and restaurants, residents embrace the numerous opportunities for recreation and community.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
Schedule:
Work setting:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
01/13/2024
05/12/2024
The job skills required for Client Care Coordinator include Customer Service, Scheduling, Life Insurance, Coordination, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Care Coordinator positions, which can be used as a reference in future career path planning. As a Client Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Coordinator. You can explore the career advancement for a Client Care Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Coordinator job description and responsibilities
Compassionate, knowledgeable, and collaborative, the patient care coordinator also collaborates with other members of the care team to look after patients within the healthcare facility.
03/16/2022: Huntsville, AL
Managing client database and updating client account records.
03/21/2022: Virginia Beach, VA
Provide patient centric care using virtual communications, care pathways, remote patient monitoring and a host of other tools.
03/08/2022: Albuquerque, NM
Ensure staff have adequate training and support to help clients with ways to overcome these barriers so they can access the services they need.
04/14/2022: Mcallen, TX
Complete patient care goes beyond caring for the patient’s physical problems. Patients may experience additional stress related to their financial situation, familial relationships, and even their physical environment.
02/22/2022: Green Bay, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Coordinator jobs
Account coordinators can earn certifications to gain a deeper knowledge of their daily responsibilities, test their skills and advance their careers.
02/15/2022: Santa Rosa, CA
An account coordinator provides day-to-day administrative support to account executives.
02/24/2022: Fairbanks, AK
While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.
04/05/2022: Wichita Falls, TX
Healthcare Customer Care Representatives should also have an attitude to learn and develop continuously.
01/22/2022: Springfield, IL
Step 3: View the best colleges and universities for Client Care Coordinator.