Revenue Cycle Trainer

Department: Revenue Cycle

Employment Type: Permanent - Full Time

Location: Austin, TX

Description

Key Responsibilities

• Develop, organize, and maintain departmental policies, procedures & processes in conjunction with Revenue Cycle Leadership.
• Examines business and procedural workflows to identify weaknesses in proposed or established flows and suggests alternatives as necessary.
• Develop, maintain, and update training curriculum for onboarding and ongoing revenue cycle staff.
• Coordinates and provides appropriate training for new and current employees to meet initial and ongoing educational needs and competency requirements.
• Perform initial, 90 day and assistance with annual competencies for staff.
• Evaluates the ongoing training needs of all revenue cycle staff and provides mentoring and coaching as needed.
• Prepares and delivers presentations, demonstrations, and special training courses as needed.
• Provides auditing, monitoring, and workflow assistance to ensure adherence to revenue cycle best practices.
• Reviews monthly reports of performance metrics with Revenue Cycle Leadership.
• Understands the life cycle of a medical billing claim and how to improve the revenue cycle process.
• Expertise in effective claim follow-up, patient follow-up, and denial resolution with payers.
• Ensures that the activities of the Revenue Cycle operations are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State, and payer regulations, guidelines, and requirements. 
• Maintains a working knowledge of all health information management issues such as HIPAA and all health regulations. 

• Train and coach, all employees assigned to the Revenue Cycle department.
• Assist in annual reviews and the documentation of any required disciplinary action, and coach/counsel staff.
• Monitor and report on productivity of all employees through use of data analytics.

Skills, Knowledge & Expertise

• Strong analytical and problem-solving skills with an attention to detail. 
• Must possess a high degree of professionalism and be able to work in a high-pressure environment with multiple departments.
• Drive to take initiative and be a self-starter.
• Ability to prioritize tasks and to delegate when appropriate.
• Excellent Leadership and staff management skills.
• Excellent time management skills are essential along with the ability to meet deadlines.
• Excellent written, verbal, interpersonal communication skills.
• Ability to work effectively as a member of interactive teams within the organization. 

Required Education and Experience:

• 3 years’ experience in Revenue Cycle required.
• Must have prior billing and/or follow-up experience in healthcare.
• Knowledge of Medicare, Medicaid, and Commercial payer guidelines.
• Demonstrates proficiency in PC applications as required. Required to learn and facilitate training of most systems.
• Effective written and verbal communications skills required.
• Must be able to work and interact with other employees in a professional and engaging manner.
• Demonstrate highly engaging facilitation skills in a variety of learning environments to ensure effectiveness and accuracy in engaging audiences with diverse skill sets and learning needs. 
• Demonstrated ability to perform and maintain working relationships within the department and across all business units to foster a team environment.
• Thorough understanding of the full Revenue Cycle process. 

• Medical, Dental and Vision Insurance.
• Generous Paid Time Off and 10 Paid Holidays
• Free Allergy Testing and Discounted Treatments
• 401(k) Generous Employer Match
• Employee rewards program!
• More!