Job Details

Asphalt Green is looking to hire experienced Front Desk staff to cover our Fitness Center at the Upper East Side location (1750 York Avenue at East 91^st St.). The Fitness Center is 16,000sf spread over two floors with all the equipment anyone needs to get a good workout. The Membership and Fitness Departments are a part of a larger non-profit organization focused on programs, classes, clinics, and camps for adults and children. We offer soccer, basketball, volleyball, and martial arts to name a few of the many sports we offer (see www.asphaltgreen.org for more information on us).

We have part-time positions available with specific shifts to fill. We open at 5:30a.m. M-F and 6a.m. on weekends 7 days a week, 364 days a year. We are looking to fill the following:

• Monday through Friday 5:00p.m. 9:00p.m.
• Saturday and Sunday 7:30a.m. 2:00p.m. AND/OR 2:00p.m. 8:00p.m.

This is a good opportunity to sharpen administrative skills as you welcome members and guests, respond to questions, provide directions, and maintain security. If you enjoy interacting with people and are a problem solver, this is the role for you!

Responsibilities:

• Monitor and/or respond to Fitness Department emails and Teams chats escalating, as necessary.
• Monitor voicemails for both Fitness and Membership, particularly when Membership Consultants are not in the office.
• Use Mindbody software to add and/or check in guests, respond to questions, etc.
• Use Salesforce to respond to questions on memberships, upgrades, cancellations, billing, credit cards, etc. Sell or renew memberships. Provide statements of account when requested.
• Learn both Membership and Fitness policies to accurately respond to all questions and concerns.
• Alert appropriate parties (department management or Housekeeping) on facility related matters e.g. towel inventory and presentation, condition of mats and blankets, availability of wipes, etc.
• Stay current on all marketing initiatives and sales promotions.
• Schedule teen evaluations upon request.