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Job Overview:
We are seeking a highly motivated and experienced Hotel Assistant Hotel Manager to join our team. As an Assistant Hotel Manager, you will play a key role in ensuring the smooth operation of our hotel and providing exceptional guest experiences. This is a dynamic position that requires strong leadership skills, excellent customer service abilities, and a passion for the hospitality industry.
Duties:
- Assist the Hotel Manager in overseeing daily hotel operations, including front desk, housekeeping, and maintenance departments
- Ensure efficient check-in and check-out processes for guests
- Handle guest inquiries, concerns, and complaints in a professional and timely manner
- Collaborate with the Hotel Manager to develop and implement strategies to maximize revenue and occupancy rates
- Monitor and manage hotel budgets, expenses, and financial performance
- Train and supervise staff members to ensure high-quality service standards are met
- Maintain a safe and secure environment for guests and employees
- Conduct regular inspections of guest rooms, public areas, and facilities to ensure cleanliness and maintenance standards are upheld
- Assist with scheduling staff shifts and managing employee performance
Requirements:
- Previous experience in guest services or front desk operations within the hotel industry
- Strong knowledge of hotel management principles and practices
- Excellent communication skills with the ability to interact effectively with guests, staff, and management
- Proficient in budgeting and revenue management techniques
- Exceptional problem-solving abilities with a focus on guest satisfaction
- Bilingual skills (English/Spanish) preferred but not required
- Ability to work flexible hours including evenings, weekends, and holidays
At our hotel, we value our employees' contributions and offer competitive compensation packages. Join our team today as an Assistant Hotel Manager to be part of a dynamic hospitality environment where your skills will be recognized and rewarded.
Job Types: Full-time, Part-time, Contract
Benefits:
Schedule:
Work Location: In person
Full Time | Part Time | Contractor
$53k-75k (estimate)
05/09/2024
09/04/2024