34 Guest Services Ambassador Jobs in Columbus, OH
ASM Global is Hiring a Guest Services Ambassador Near Columbus, OH
- Some benefits may only be available in a full-time status, but lots of perks for part-time team members too!
- Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries.
- Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services.
- Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions—all conveniently within walking distance.
- Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals.
- Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff.
- The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility.
- Availability to work both evenings and daytime/morning shifts essential.
- Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand.
- Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction.
- Embrace interacting with large groups or addressing individual guest needs.
- Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details."
- Be ready for all other duties that come your way—every day brings a new opportunity to shine!
- Professional appearance
- Strong interpersonal, oral, and written communication skills
- Command of the English language, coupled with excellent telephone etiquette
- Must have eye/hand coordination and manual dexterity.
- Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors.
- Must be able to work independently and maintain a positive attitude within a busy environment.
- This position requires the ability to work effectively with diverse groups of people on all levels.
- Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility.
- This position requires the ability to respond politely to all individuals and work well as a collaborator.
- Must be self -motivated, and flexible to immediate changes.
- Excellent record of dependability and reliability
Job Summary
Part Time
$44k-57k (estimate)
03/22/2024
07/13/2024
asmglobal.com
NORTH LITTLE ROCK, AR
50 - 100
2013
MICHAEL MARION
<$5M
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About ASM Global
ASM GLOBAL - IMAGINE THE EXPERIENCE We are excited to announce that AEG Facilities and SMG have officially combined to form ASM Global. ASM Global will have a portfolio of more than 300 of the worlds most prestigious convention and exhibition centers, arenas, stadiums and performing arts venues. Imagine an opportunity exponentially greater than each of us alone. We brought together two industry leaders AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in venue management, marketing and other services to create ASM Global. Together, we are establish...ing a new benchmark of excellence in managing live experiences, from convention and exhibition centers to world-renowned live entertainment, sports and special-event venues. Combining our expertise to deliver increased value and enhanced capabilities to municipalities, venue and team owners, content creators and event organizers worldwide, all in service of creating amazing experiences and life-long memories. As the worlds most trusted venue manager, we have global reach that is unmatched in our industry. Our expertise and experience tailor all the resources we have accumulated to deliver the localized solutions that create the places where communities come together, celebrate and thrive.
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The job skills required for Guest Services Ambassador include Customer Service, Written Communication, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Ambassador. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Ambassador. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Ambassador positions, which can be used as a reference in future career path planning. As a Guest Services Ambassador, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Ambassador. You can explore the career advancement for a Guest Services Ambassador below and select your interested title to get hiring information.
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