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AEG Worldwide is the world’s leading sports and live entertainment company with operations in the following business segments:
With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.
GUEST SERVICES STAFF
1. GUEST SERVICES STAFF
SUMMARY
Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.
PRIMARY RESPONSIBILITIES
QUALIFICATIONS
PREFERENCES
2. SHOW OPERATIONS STAFF
SUMMARY
The Show Operations Staff will be responsible for both custodial and guest services support. This position will ensure cleanliness of pre-show and post-show common areas in addition to public areas throughout the event. The Show Operations Staff will also deliver optimal customer service by assisting with guest directions, guiding guests to exit points, escalating guest complaints when necessary, and provide guest seating support.
PRIMARY RESPONSIBILITIES
QUALIFICATIONS
3. USHER/TICKET TAKER
SUMMARY
The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise.
PRIMARY RESPONSIBILITIES
QUALIFICATIONS
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
Full Time
$34k-43k (estimate)
01/29/2024
06/25/2024