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Director of Operations
ASM Global Syracuse, NY
$181k-203k (estimate)
Full Time 1 Month Ago
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ASM Global is Hiring a Director of Operations Near Syracuse, NY

Job Title: Director of Operations
Department: Operations
Reports To: General Manager
FLSA Status: Full-Time/Exempt
Salary: $90,000 /annually
BE A PART OF THE EXCITEMENT!Embark on a thrilling journey with ASM Global, the global leader in venue management and live event production! With an illustrious reputation as the foremost partner for venue management, ASM Global proudly oversees more than 350 venues worldwide. Our success in operating and investing in the world's most iconic stadiums, arenas, convention centers, and theaters is fueled by unparalleled dedication and profound expertise.
At ASM Global, we go beyond the ordinary. Our commitment to growth, resource optimization, and cutting-edge technology ensures not only the success of our endeavors but also the well-being of our internal team members. We strive to create a dynamic and enriching work environment while consistently delivering exceptional live experiences for our valued guests.
Here's your chance to be part of the magic! ASM Global is thrilled to present an excellent and immediate opportunity for a Director of Operations to join our dynamic team. This role will play a pivotal part in supporting various functions at The Oncenter Convention Center, Arena, and Theaters, as well as the Empower FCU Amphitheater at Lakeview, contributing to the vibrant tapestry of unforgettable live events. Join us as we continue to redefine the boundaries of entertainment and create memories that last a lifetime!
THE ROLEAs the Director of Operations at The Oncenter and Empower FCU Amphitheater, you will be responsible for the daily activities required to run, maintain, and service the facility and/or the events by performing the following duties personally or through subordinate supervisors.
What To Expect
  • Directs, supervises, and schedules all aspects of Operations, including Engineering; Building and Grounds (through appropriate county offices); Technical Services; Event Operations; Conversion and Room Setup including ADA compliance; Public Safety; Security; and Custodial Services.
  • Orders, directs, and follows up on work orders for repairs of the physical property and grounds of the various facilities.
  • Coordinates the Operations activities with other departments and event related contractors to assure facility readiness and smooth operation of events.
  • Implements and updates facility rules, regulations, policies, and procedures.
  • Provides clear, concise, and timely communication of directives to other departments.
  • Ensures that the Operations Department receives pertinent information for the most effective use of the facility and staffing.
  • Oversees coordination of the maintenance of the Physical Plant, systems, equipment, and vehicles in conjunction with appropriate County departments.
  • Assists in the preparation of the Annual Operating Budget and recommends a capital budget for 1-year and 5-year long-range repairs and improvements to the facility.
  • Authorizes the requisition of equipment and supplies within budget guidelines.
  • Provides yearly inventory of all equipment.
  • Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations and emergency procedures are followed.
  • Develops program to train all employees on Fire/Life Safety, Emergency and OSHA Procedures.
  • Investigates, analyzes, and resolves operational problems and complaints. Conducts periodic staff meetings to discuss procedures, problems, and policy changes.
  • Works closely with the General Manager and Assistant General Manager in the preparation and negotiation of Service Agreements. Reviews contracts for compliance with events and /or government specifications and suitability for occupancy.
  • Negotiates with vendors, unions, contractors and/or service providers.
  • Coordinates with appropriate County department in developing and implementing preventive maintenance schedules, emergency procedures, safety, and Risk Management policies in compliance with all Corporate and governmental regulations.
  • Acts as liaison to public utility, environmental, and energy agencies. Assist GM/AGM in implementation of any energy saving guidelines.
  • Coordinates and oversees special projects, such as construction, remodeling, or expansion. Plans and directs outside vendors/contractors work to assure compliance with contracts and safety requirements.
Supervisory ResponsibilitiesThe Director of Operations manages subordinate supervisors in any of the following departments: Changeover, Housekeeping, Maintenance, Operations, Production, Technical Services, Event Services, Public Safety, and/or Security Departments. Is responsible for the overall direction, coordination, and evaluation of these units; Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
Education & Experience
  • Bachelor’s Degree from a four-year college or university; or
  • Five years of experience in the event/operations industry; or
  • Equivalent combination of education and experience.
Skills You’ll Need
  • Excellent organizational, planning, and interpersonal skills.
  • Ability to prioritize and to handle multiple projects simultaneously.
  • Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff including management.
  • Proficient in Microsoft Office; able to learn and apply computer systems quickly and efficiently.
  • Ability to effectively schedule, motivate, and supervise staff.
  • Supervisory experience required.
  • Remain flexible and adjust to situations as they occur.
  • Demonstrate problem-solving and communication skills.
Physical Abilities
  • Must be able to walk/stand/sit for long periods of time.
  • You may be required to work both indoors and outdoors as required by the function.
  • Must have the physical ability to maneuver around facility(ies), at times, walking and/or standing up to 8-10 hours daily.
_______________________________________________________
NOTE: This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (315) 435-8062.

Job Summary

JOB TYPE

Full Time

SALARY

$181k-203k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

06/06/2024

WEBSITE

asmglobal.com

HEADQUARTERS

NORTH LITTLE ROCK, AR

SIZE

50 - 100

FOUNDED

2013

CEO

MICHAEL MARION

REVENUE

<$5M

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About ASM Global

ASM GLOBAL - IMAGINE THE EXPERIENCE We are excited to announce that AEG Facilities and SMG have officially combined to form ASM Global. ASM Global will have a portfolio of more than 300 of the worlds most prestigious convention and exhibition centers, arenas, stadiums and performing arts venues. Imagine an opportunity exponentially greater than each of us alone. We brought together two industry leaders AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in venue management, marketing and other services to create ASM Global. Together, we are establish...ing a new benchmark of excellence in managing live experiences, from convention and exhibition centers to world-renowned live entertainment, sports and special-event venues. Combining our expertise to deliver increased value and enhanced capabilities to municipalities, venue and team owners, content creators and event organizers worldwide, all in service of creating amazing experiences and life-long memories. As the worlds most trusted venue manager, we have global reach that is unmatched in our industry. Our expertise and experience tailor all the resources we have accumulated to deliver the localized solutions that create the places where communities come together, celebrate and thrive. More
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If you are interested in becoming a Director of Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Operations for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Director of Operations jobs

Directors of operations typically need to meet certain requirements to be considered for the position.

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Retail managers do scheduling and enacting policies, whereas the director of operations supervises bigger-scale projects.”.

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Supervise staffs from different departments.

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