Essential Duties and Responsibilities Other duties may be assigned. • Greets all guests with enthusiasm and friendliness • Serves alcoholic beverages in an appropriate manner consistent with company standards and liquor laws • Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner • Does side work during non-busy hours • Always speaks to guests with enthusiasm • Develops relationships with guests • Provides the highest level of service in accordance with our standards • Identifies food orders when ready and delivers items to tables in a timely manner • Always maintains a professional appearance • Communicates with food and beverage staff to ensure guest satisfaction • Reports to work as scheduled, in uniform and ready to be in position • Maintains professional relationships with all coworkers • Follows checklists and standard operating procedures • Maintains a safe, clean, organized, and stocked work area • Performs duties as assigned • Maintains full knowledge of menus, recipes and other pertinent information • Constantly increasing knowledge of food, beverages and other products and services • Ensures that guests have a positive and memorable experience • Responsible for constant sanitation, organization and proper food handling • Prepares work area for either opening, mid-shift or closing in accordance with company standards • Punches clock in full uniform, ready to work and no earlier than ten minutes prior to shift • Receives and handles cash and/or beverage tickets • Requests identification for all guests who appear to be 35 years of age or younger Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position: Part-Time Catering Server Facility Name: BMO Harris Bank Center & Coronado Performing Arts Center Location: Rockford, IL Education • Must have a minimum of a high school diploma • Must be 18 years of age or older Skills and Abilities • Must be friendly and personable with excellent customer service skills • Must be a team player and work well with others • Must be able to pass credit and criminal background check • Must be available nights, weekends, and holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.