Asian Community Care Management, Inc is seeking a Full-time Health Home Care Manager to provide coordination services for Medicaid members. Health home experience is highly preferred, as well as being an Epic/foothold user. This position is only required to conduct home visits initially and for the first 3 months; afterward, it will depend on the specific case, the rest of time is work remotely.

As a Health Home Care Manager, you will provide telephonic and home visit services to Medicaid members, assisting them in navigating the healthcare system and coordinating their care. Paid training will be provided, and a mentor will be assigned to support you through the entire training process. Our support team will work with you every step of the way to ensure your full satisfaction.

The Care Manager is ultimately responsible for the overall provision and coordination of services to assigned caseload. The Care Manager guides program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes.

Major Duties:

• Help members understand their chronic health conditions
• Deliver appointment reminders & more to members.
• Refer members to resources
• Help members make appointments
• Work with members' existing doctors
• Get help for members who needed support to lose weight, eat better, or quit smoking.
• Assist members with housing applications
• Complete a comprehensive health assessment for member
• Help members find legal resources, transportation, or to resolve other issues.

Home Visit Frequency

• Initial (required)
• The first 3 months (required)
• Whenever needed ( depends on the case)

Qualifications:

• Bachelor's degree or higher in social work/psychology, nursing, rehabilitation, education, sociology, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing, or other human services field.
• CASAC certification preferred
• Bi-lingual Chinese preferred
• Solid organizational and follow-up skills
• Computer Literacy –learn and adapt to different IT platforms
• Excellent interpersonal skills
• Ability to manage and work with a variety of different people
• Flexibility to travel throughout NYC
• Maintain confidentiality
• Capable of clear direct communication with others (oral and written)

Job Type: Full-time

Pay: $26.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Gym membership
• Health insurance
• Health savings account
• License reimbursement
• Life insurance
• Paid sick time
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Wellness program

Schedule:

• Monday to Friday

Work setting:

• Long term care
• Remote

Application Question(s):

• As this position requires occasional in-person visits to our patients, are you willing to conduct medical examinations?

Education:

• Bachelor's (Required)

Experience:

• Home health care management: 1 year (Required)

Language:

• Chinese (Required)
• English (Required)

License/Certification:

• related certificate (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: Remote