Ashley is the #1 Furniture and Mattress company in North America. Red Mountain Retail owns and operates Ashley in North and Central Alabama.

About the Role

Our Retail Experience Managers own interactions with our customers after a sale. Our Retail Experience Managers are devoted to helping customers by providing stellar customer service. This role will report directly to the Store Manager.

What You’ll Do

• Oversee general store operations
• Greet customers, answer incoming phone calls and deliver world-class service to our customers
• Coordinate appointments and meetings and managing staff calendars and schedules
• Ensure office supplies and equipment are at proper stock levels
• Create presentations, correspondents and other management-level reports

What You’ll Need

• Prior office manager experience in a retail setting
• Proven ability to handle multiple projects and responsibilities simultaneously
• Exceptional critical thinking and interpersonal skills
• Demonstrated ability to establish and maintain relationships with multiple departments and multiple levels of personnel
• Superior written and verbal communication skills
• Expertise in Google Suite and Microsoft Office products
• Must be responsible for all aspects of the Front Office process including accuracy, training, etc
• Experience in Big Ticket or Furniture office management is highly desired
• Must consistently model professionalism in all matters including work performance, dress, attitude, speech, and written communication
• Ability and willingness to work evenings, weekends and holidays

What We Offer

• Paid on-the-job Training
• Medical, Dental, and Vision Insurance
• Employee Discount
• 401(K)
• Sick and Vacation Pay

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: $36,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person