19 Customer Service Rep (Floor Sales) Jobs in Berkeley, CA
Ashby Lumber is Hiring a Customer Service Rep (Floor Sales) Near Berkeley, CA
- Understand that taking care of our customers is your first responsibility. They are the reason you have a job.
- Contribute to a work environment that promotes pride in being part of a winning team.
- Set personal productivity and quality standards that ensure Ashby Lumber provides excellent service to customers. Always be professional.
- Represent the store by communicating and interacting with all types of customers in a warm and welcoming manner with a friendly and interested demeanor - always being courteous, tactful and patient.
- Greet all customers entering your “store” in a friendly manner and offer assistance.
- Assist customers in locating items and answer questions about items.
- Cross sell applicable products.
- Listen to customer’s needs and recommend suitable items.
- If unable to answer customer’s questions, find someone who can help.
- Fill orders for customers if requested.
- Know the store’s merchandise and computer system well enough to answer all types of customer inquiries, including when new merchandise is coming in, whether items come in different styles or color, if a product is returnable and if there are comparable items available in the inventory.
- Clean, organize and maintain area to make it attractive for shopping.
- Front shelves and pull down top stock, request backstock fills when needed.
- Complete daily count checks on lows and outs, report counts to Purchasing.
- Count merchandise within the department on a cyclical basis to ensure accurate counts.
- Track customer requests and recommend items to bring in to stock.
- Monitor shrink and returns.
- Other projects as needed to make “your store” the best it can be.
- Mix paint.
- Fulfill service needs in the locksmith area.
- Walk up to 6-7 hours per day.
- Must be able to lift/carry 50 lbs. occasionally.
- Must be able to lift 30 lbs. repetitively.
- Must be able to push/pull 50 lbs. .
- Vertical and horizontal reaching is required.
- All mobility motions are required (standing, walking, sitting, stooping, kneeling, crouching, crawling, and climbing)
- Full range of motion and physical activity occurring randomly for 8 hours per day.
- Wear an Ashby shirt, a name tag, and always look presentable.
Job Summary
Full Time
Retail
$41k-51k (estimate)
08/02/2023
05/22/2024
ashbylumber.comsite
BERKELEY, CA
25 - 50
1888
Private
KATHLEEN BROWN
<$5M
Retail
Related Companies
About Ashby Lumber
Ashby Lumber is a producer and supplier of fencing, exterior trims, paints and plumbing products.
The job skills required for Customer Service Rep (Floor Sales) include Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep (Floor Sales). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep (Floor Sales). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep (Floor Sales) positions, which can be used as a reference in future career path planning. As a Customer Service Rep (Floor Sales), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep (Floor Sales). You can explore the career advancement for a Customer Service Rep (Floor Sales) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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