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Ascentria Care Alliance
Waltham, MA | Full Time
$52k-66k (estimate)
2 Weeks Ago
Ascentria Care Alliance
Waltham, MA | Full Time
$47k-59k (estimate)
2 Weeks Ago
Ascentria Care Alliance
Waltham, MA | Full Time
$47k-59k (estimate)
2 Weeks Ago
Ascentria Care Alliance
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Ascentria Care Alliance
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Support Specialist
$52k-66k (estimate)
Full Time | Social & Legal Services 2 Weeks Ago
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Ascentria Care Alliance is Hiring a Support Specialist Near Waltham, MA

Support Specialist

Summary: This is a newly created role to support individuals living at home that would otherwise qualify for a residential/group home placement. The benefit specialist will provide in home supports to adults with ID/DD with the support of Ascentria, partner providers, DDS, and most importantly the family. This position will require patience and flexibility to meet the needs of not only the individual but family in his/her private home

Responsibilities:

• Establish and maintain positive and productive relationships with people served, family members, and other stakeholders.

• Assist and facilitate activities of daily living (ADLs) such as household maintenance, personal-care and hygiene, food shopping and preparation, budgeting, leisure activities and socialization skill development.

• Provide ongoing support, guidance and role modeling and work with residents to improve their personal responsibility, social skills, community living skills and behavior.

• Assist in the development and implementation of Individual Service Plan (ISP) objectives, and Behavioral Support plans.

• Assist with the coordination of services and provide crisis intervention as needed.

• Attend review meetings and other related appointments. 

• Communicate program participant’s progress, mental status, and any changes in an accurate and timely fashion.

• Attend and participate in 1:1 and group meetings and trainings as assigned. 

• Assist people served to access, and/or provide transportation to appointments, work, and recreational activities.

• Perform other duties as assigned. 

• Deliver 1:1 supports with significant consideration to sensory sensitivities 

• Ability to de-escalate and problem solve situations/ crisis intervention skills

• Identify triggers and then provide appropriate interventions in instances of over stimulation resulting in challenging behaviors 

• Work collaboratively with multidisciplinary team to deliver supports in a person centered manner

• Teaching and supporting individuals both in the home and in the community with ADLs and IADLs (examples include but are not limited to: transportation, using technology, money management, hygiene tasks, and laundry)

• Supports individuals and families to access community resources and participate in group activities 

• Support individuals and families to participate in social and recreational activities that encourage networking, formation of natural supports and peer support. 

• Job must be conducted at all times in a way that respects the rights, privacy and the dignity of the client and adheres to all contractual regulations.

• Provide support and training in community integration, behavior modification, self-care, self-preservation, receptive and expressive communication, and self-direction. 

• Work with the individual to increase their daily, independent, and community living skills. This may include, personal hygiene tasks, meal preparation, chores, money management, learning to use the library, making a purchase at a store, or participating in a community group activity such as swimming or using a gym. 

Qualifications:

• High school diploma or equivalent required

• Valid driver’s license and acceptable driver’s license required. 

• Ability to assist people served to access, and/or provide, transportation.

• Bachelor’s Degree strongly preferred but will substitute education for experience 

• Ability to work independently and in group environments 

***Physical Mental Demands*** I only have job descriptions up to “Medium” but Maine may have a higher description

Company Benefits

  • Medical
  • Dental
  • Vision
  • FSA and dependent care account
  • 3 Weeks PTO and 9 Holidays!
  • Tuition Assistance
  • And many more!

Ascentria Care Alliance celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, pregnancy, status as a veteran, sexual orientation, gender expression or identity, or any other legally-protected category. Candidates who identify as BIPOC, multilingual or have lived experience with immigration or human services are encouraged to apply. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$52k-66k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

07/01/2024

WEBSITE

ascentria.org

HEADQUARTERS

WALTHAM, MA

SIZE

<25

FOUNDED

2001

CEO

GEANNE WOODWARD

REVENUE

$10M - $50M

INDUSTRY

Social & Legal Services

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The job skills required for Support Specialist include Networking, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Support Specialist positions, which can be used as a reference in future career path planning. As a Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist. You can explore the career advancement for a Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Support Specialist job description and responsibilities

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

03/23/2022: Greensboro, NC

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

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The specialists work along with the staff members to supervise the assigned projects by an organization.

03/01/2022: Sarasota, FL

The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.

01/23/2022: Pueblo, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Specialist jobs

Experience as a Customer Support Specialist or similar CS role.

04/04/2022: Philadelphia, PA

Proven work experience as a Sales support specialist or Sales support associate.

04/18/2022: Galveston, TX

Tech support specialists need good communications skills.

01/23/2022: Milwaukee, WI

Gain experience with operating systems.

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Learn Relevant Tech Skills and Gain Experience.

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Step 3: View the best colleges and universities for Support Specialist.

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