Join our enthusiastic team of professionals! At Ascend Hospitality Group we are passionate about bringing people together for outstanding culinary experiences. Our Core Values take care of our team members. Our teams are THE reason we can deliver these unique and outstanding experiences every day. It is our goal to foster this environment where our team, our guests and our community feel valued.

Host

Reports to: General Manager/FOH Managers/Supervisors

Job Type: Full-time and Part-time available

Experience: none required

Primary Responsibilities

¦ Arrive at work on time and in proper uniform, prepared to execute exceptional shifts.

¦ Exemplify AHG’s Mission and Core Values in every interaction, every shift.

¦ Perform the role of Greeter/Seater, Lead or Togo’s as scheduled. Responsibilities listed but not limited to items below:

 Greeter/Seater/Lead/Togo

¦ Open the door for guests.

¦ Greet each guest with a sincere, warm greeting.

¦ Keep lines from forming at the door.

¦ Manage a wait using accurate quote times

¦ Bid all guests farewell and invite them back to Stanford’s.

¦ Walk and talk with guests as seating.

¦ Pull out chairs.

¦ Identify first time guests and welcome them.

¦ Introduce the Server by name.

¦ Thank guests for choosing to dine with Stanford’s.

¦ Provide Lead with continual floor updates.

¦ Conduct restroom checks every 30 minutes.

¦ Maintain accurate floor map.

¦ Anticipate seating for next 5 – 10 parties.

¦ Manage seating flow when on a wait.

¦ Interacts with guests while they wait.

¦ Knows our menu as well as servers

¦ Properly packaging all orders

¦ Ensure all condiments, sides, napkins, orders, and requested plastic utensils have been included

¦ Pick-up/Cash-out

¦ Provide clear, friendly directions to Guest for our Curbside Service

¦ Ensure 100% accuracy for all third-party deliveries

¦ Thank the guest!

Further responsibilities

¦ Maintain energy and enthusiasm throughout shift.

¦ Take reservations.

¦ Handle job applicants properly.

¦ Possess an extensive knowledge of all food and beverage selections.

¦ Know and utilize table numbers and seat positions.

¦ Maintain a perfectly clean and organized front desk area, lobby, and dining room.

¦ Smile and always face the front doors.

¦ Address guests by name.

¦ Provide comfortable seating to all of our guests.

¦ Accommodate and meet the special needs of guests (senior citizens, large parties, business meetings, children, etc.).

¦ Complete assigned opening, ongoing, and closing sidework.

¦ Maintain a safe, sanitary, and secure environment at all times.

¦ Notify Manager of all guest complaints.

Qualification Standards

¦ Must be able to speak clearly and listen attentively to guests

¦ Must speak English.

Physical Requirements

¦ Ability to transport and carry objects (such as highchairs and food plates) up to 25 pounds.

¦ Agility to wipe down tabletops, booth seats, and table legs and to pick up any debris off the floor in all areas of the restaurant.

¦ Must be able to stand, stoop, bend, and exert a well-paced mobility for periods up to 8 hours in length.

We are an Equal Opportunity Employer

License:

• Food Handler’s permit

Additional Compensation:

• Store Discounts
• Shift Meal
• Health, Dental, Vision, Retirement plan

Work Location:

• One location