About us

ASC Logic, Inc. is a small business in Fort Lauderdale, FL. We are professional, agile, professional and our goal is to At ASC Logic, Inc. (ASC), we are dedicated to engineering excellence in the realm of Intelligent Transportation Systems (ITS) and transportation management services. Our mission is to harness cutting-edge technology and innovative solutions to optimize transportation networks, enhance safety, and improve mobility for communities worldwide. With a commitment to sustainability, efficiency, and customer satisfaction, we strive to be the leading force in shaping the future of transportation, empowering our clients to navigate the complexities of modern mobility with confidence and ease..

Our work environment includes:

• Modern office setting
• Lively atmosphere
• Safe work environment
• Company perks

The Traffic Management Center (TMC) Operator / Dispatcher role is responsible for actively monitoring I-595 Roadway and the Reversible Lanes incidents and events impacting the roadway. This person will actively detect incidents; provides timely, accurate traveler information to I-595 customers. Coordinates with First Responders and Road Rangers on safe traffic incident management to comply with Florida’s Open Roads Policy goals and objectives.

The responsibilities include but are not limited to:

Responsible for monitoring the I-595 roadways and Express Lanes and verifying any impacting incidents via CCTV cameras, Florida Highway Patrol radio and website, along with other confirmable traffic incident information resources.
Actively enter and maintain all incidents in SunGuide database accurately recording traffic incident status information.

Timely dissemination of information through utilization of ITS devices (Dynamic Message Sign, Public Information Displays, 511, and email alerts) to I-595 customers. Inputting and activating ITS devices for FDLE approved Amber, Silver, Purple and LEO Alerts.
Responsible for two-way radio, email and telephone incident notification to other districts and I-595 personnel.
Activation and timekeeping of the I-595 Rapid Incident Scene Clearance (RISC) program.
Contact the necessary on-call personnel (Roadway Maintenance or Construction) for incident scene needs as determined by the emergency guidelines documents.
Dispatching the Road Ranger and monitoring the radio to ensure that all pertinent information is being logged in the SunGuide software.

Monitor the status of all ITS devices, Express Lanes Assets and systems and troubleshoot as necessary.
Report device and system outages to ITS Operations Team and document in the MIMS system.
Real-time quality control of information being displayed on DMS, and Florida 511 website.
Monitoring cameras regularly to detect events as allowed by the incident workload on any given shift.
Answering phone calls and documenting SunGuide reports for ITS Maintenance contractors doing preventative maintenance and repairs to ITS field devices.
Awareness and management of special events that impact the I-595 roadways.

Minimum Requirements
Associates (AA/AS) degree OR 3 years of experience as an Operator / Dispatcher
Must pass a State and Federal criminal history / security background check; must also successfully complete Florida Highway Patrol (FHP) Joint Task Force (JTF) / State Law Enforcement Radio System (SLERS) fingerprint-based Criminal History Records Check.
Must be able to pass a pre-employment drug screen every 6 months.
Must be able to remain in a stationary position for long periods of time monitoring Intelligent Transportation Systems such CCTV camera displays, law enforcement radio broadcasts, answering/responding to calls and communicating to other staff or partner agencies.
Constantly operate a computer and other monitoring equipment.

Type 30 WPM

Preferred Qualifications
Knowledge of major local roads
Experience in a dispatch center environment is preferred.
Ability to obtain and disseminate relevant information from a variety of resources including CCTV, field personnel, internet, two-way radio and customers.
Ability to work in a fast-pace, high-energy environment.
Ability to perform real-time activities, prioritize tasks and complete them within a defined period of time.
Ability to effectively utilize a two-way radio system.
Ability to read and interpret technical documents such as TMC rules, operating procedures or other traffic related documents.
Ability to communicate effectively with I-595 employees.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• 3x12
• 4x10
• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Overnight shift
• Rotating weekends

Education:

• Associate (Preferred)

Shift availability:

• Overnight Shift (Preferred)
• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Commute:

• Fort Lauderdale, FL 33309 (Required)

Work Location: In person