The responsibilities include but are not limited to:

• Responsible for monitoring the I-595 roadways and Express Lanes and verifying any impacting incidents via CCTV cameras, Florida Highway Patrol radio and website, along with other confirmable traffic incident information resources.
• Actively enter and maintain all incidents in SunGuide database accurately recording traffic incident status information.
• Timely dissemination of information through utilization of ITS devices (Dynamic Message Sign, Public Information Displays, 511, and email alerts) to I-595 customers.
• Inputting and activating ITS devices for FDLE approved Amber, Silver, Purple and LEO Alerts.
• Responsible for two-way radio, email and telephone incident notification to other districts and I-595 personnel.
• Activation and timekeeping of the I-595 Rapid Incident Scene Clearance (RISC) program.
• Contact the necessary on-call personnel (Roadway Maintenance or Construction) for incident scene needs as determined by the emergency guidelines documents.
• Dispatching the Road Ranger and monitoring the radio to ensure that all pertinent information is being logged in the SunGuide software.
• Monitor and track the I-595 Road Rangers via the GPS system to ensure safety
• Monitor the status of all ITS devices, Express Lanes Assets and systems and troubleshoot as necessary.
• Report device and system outages to ITS Operations Team and document in the MIMS system.
• Real-time quality control of information being displayed on DMS, and Florida 511 website.
• Monitoring cameras regularly to detect events as allowed by the incident workload on any given shift.
• Answering phone calls and documenting SunGuide reports for ITS Maintenance contractors doing preventative maintenance and repairs to ITS field devices.
• Awareness and management of special events that impact the I-595 roadways.
• Daily review of the shift change report and ITS help desk report.