Filmecc is a subsidiary of Asahi Intecc USA, Inc. We are looking for a Sales Support/Ordering processing for our team (bi-lingual in Japanese). We have great benefits package.

Job duties and responsibilities

Order Processing tasks:

· Review customer’s purchase order and support documents after sales reviewed.

· Input customer’s purchase orders to issue Sales Order, Purchase Order, and Invoice in ERP system.

· Issue Purchase Order to parent company.

· Issue Order Acknowledgement to customers.

· Communicate with sales, customers, engineers, and Parent Company regarding order status.

· Sent Invoice to customers (from ERP system and/or upload customer’s portal site).

· Issue and sent Proforma Invoice to customer, and follow up with customer and accounts receivable.

· Sent shipment notice to customer with shipping documents.

· Weekly and Monthly Purchase & Sales, and inventory check on ERP system.

Sales Support tasks:

· Support set up customer account (collect customer information and process credit application into ERP system.

· Support shipment inquiry with customers and/or parent company.

· Support for processing customer item updates and other change requests

· Support Audit Preparation for Internal Control.

· Send promotion sample and flyer to customer.

· Maintain stock sample inventory and flyer.

· Occasionally ship some other items to sales, parent company, and/or customer.

· Other duties as required by supervisor.

Essential skills include:

· Fast learner not only with adaptable/flexible mind but also with ability to multi-task in a dynamic and growing work environment.

· Ability to prioritize and work in fast-paced environment.

· Detail oriented with ability to complete analysis of business data.

· Data input accuracy

· Good communication between sales support team, sales team, accounting, applied engineer team, customer, parent company, and others.

· Good team player.

· Being proactive.

· Excellent verbal and written communication skills.

· Basic computer skills – Microsoft Office, Outlook, Excel.

· Working knowledge of QuickBooks, SAGE, SAP Business One or equivalent is preferred.

· Basic knowledge of Import and Export is preferred.

· Language: Japanese (Native level) and English (Business level) required.

Education:

Associate's degree or equivalent experience (two to four years)

Benefits:

401(k), 401(k) matching, Health Insurance, Dental Insurance, Life Insurance, Vision Insurance, Vacation hours and Sick hours and Paid Holidays.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Education:

• Associate (Preferred)

Language:

• Japanese (Required)

Work Location: Hybrid remote in Tustin, CA 92780